Full Time | Skilled Nursing Services & Residential Care1 Week Ago
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Angels Homecare is Hiring a Community Liaison for Homecare Agency Near Chicago, IL
Company Overview: Angels Homecare is a leading provider of in-home healthcare services, dedicated to delivering personalized and compassionate care to our clients. We are looking for a motivated and experienced Community Liaison to join our team and help us strengthen our relationships within the community while ensuring the highest standards of care for our clients.
Responsibilities:
Build and maintain relationships with local healthcare providers, community organizations, and other key stakeholders to promote the agency’s services.
Conduct community outreach activities to raise awareness about the agency’s services and programs.
Coordinate and attend community events, health fairs, and other outreach activities.
Serve as a point of contact for community partners, clients, and their families, addressing inquiries and providing information about available services.
Develop and implement community engagement strategies to enhance the agency’s visibility and reputation.
Work closely with the marketing team to create and distribute promotional materials.
Provide regular reports on outreach activities, community feedback, and potential opportunities for collaboration.
Conduct supervisory visits to caregivers to ensure quality of care and compliance with agency standards.
Assist in resolving any issues or concerns raised by clients or caregivers, ensuring a high level of customer satisfaction.
Collaborate with internal teams to ensure seamless service delivery and address any service gaps.
Qualifications:
At least 1 year of experience in a community liaison, outreach, or similar role, preferably in the healthcare or homecare industry.
Strong understanding of the local community and healthcare landscape.
Excellent communication, interpersonal, and organizational skills.
Ability to build and maintain strong relationships with a diverse range of stakeholders.
Proven ability to manage multiple projects and prioritize tasks effectively.
Experience with public speaking and presenting to groups.
Proficiency in Google Workspace.
Valid driver’s license and reliable transportation.
This position offers an exciting opportunity to work in a dynamic environment within a fast-growing agency, where roles and responsibilities may evolve based on the needs and priorities of the organization.