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Angel Fire Resort
Angel Fire, NM | Full Time
$26k-34k (estimate)
2 Weeks Ago
Retail Boot Fitter
Angel Fire Resort Angel Fire, NM
$26k-34k (estimate)
Full Time 2 Weeks Ago
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Angel Fire Resort is Hiring a Retail Boot Fitter Near Angel Fire, NM

Retail Bootfitter
Angel Fire Resort is looking for an enthusiastic Retail Bootfitter who shares our passion for excellence. The Retail Bootfitter will have the opportunity to shape our guest experience by providing the proper boot fit for each customer and exemplifying excellent customer service.
Our Retail team is built on mutual respect and collaboration. Join the team and receive fun resort benefits which include dining & retail discounts, a free chairlift pass, access to the fitness centers, and much more! Engage in diverse and challenging work, and be recognized for excellence.
The ideal applicant would be an avid skier with a technical mindset. Applicants must possess strong customer service skills in person, be able to communicate effectively, and be able to maintain a positive attitude in a demanding environment. This position includes directly interacting with customers to facilitate a positive resort experience, resolving customer complaints, assisting with special projects, and representing the resort as a whole.
Base Pay: DOE
Location: Angel Fire Resort
Employee Type: Hourly, non-exempt
Job Category: Seasonal - full time, part time or holiday only
Leadership Responsibilities: No
Required Certs or Licenses: Current and valid boot technician certification preferred. Training provided for ideal candidate
Attendance: Regular, predictable, punctual, and in-person attendance is essential, includes weekends and holidays as scheduled
Estimated start date: Now reviewing applications
Minimum Age: 18
Typical Shift: 8am-5pm
Environment: This is a mostly indoor position. Must be able to kneel, squat, and talk for long periods of time; and occasionally lift/carry 30lbs.
Qualifications: Must be able to work flexible hours as required by the nature of the business, including weekends and holidays. Previous boot fitting experience preferred. Custom insole fabrication experience preferred.
Other Skills and Abilities: Positive, flexible, and enthusiastic attitude.
Essential Duties:
  • Responds to guests in a courteous and efficient manner.
  • Answers questions concerning cost of items, features of items, resort activities, hours of operation, weather conditions, etc.
  • Maintains current boot fit technician certification.
  • Tracks, stores, and maintains the organization of tools, parts, and inventory.
  • Maintains knowledge of products and services available for sale.
  • Understands and communicates features advantages and benefits of products.
  • Directs guests to items which meet their needs.
  • Finds the proper boot fit for each customer to create positive slope experiences.
  • Molds custom footbeds as necessary by customer request.
  • Re-fits boots through manipulation of the hard shells/liners.
  • Addresses boot issues/pain in guests.
  • Performs boot modification and/or repair through technical adjustments as necessary.
  • Maintains cleanliness of the shop and proper storage of all equipment.
  • Operates the computer point of sales system to facilitate the sale of items requested by patrons.
  • Accepts payment and makes change.
  • Validates membership/employee ID cards and provides appropriate benefit or discount.
  • Speaks with guests by phone to assist with product selection.
  • Actively promotes sales and add-on sales with each store guest.
  • Stocks retail items.
  • Maintains a guest focused culture in all areas of responsibility.
  • Assists with customer questions and concerns.
  • Appropriately handles complaints and resolves grievances to ensure guest satisfaction.
  • Handles customer resolutions professionally, responsibly, efficiently and accurately.
  • Assists customers with electronic storage lockers when necessary.
  • Assists Manager in special projects and facility maintenance.
  • Other associated tasks & duties as assigned
Housing: Limited employee housing is available upon request. “Dorm-style” starts at only $450/month. Other options available. A list of local rental resources is also available upon request.
Work and Play at Angel Fire Resort:
If you’re going to work, make good money! If you’re going to live somewhere, live in a great place! Earn good money and live better with lots of employee perks! Angel Fire Resort is a top year-round mountain resort destination in New Mexico with fantastic skiing (Numerous Best of Lists), “Best Mountain Bike Park” in the Southwest, and one of the “Southwest’s Best” beautiful 18-hole golf courses. The resort is situated at over 8,600′ elevation in the Southern Rocky Mountains, 30 minutes east of Taos, and has views of Wheeler Peak, the highest point in New Mexico. Angel Fire strives to offer the best value and choice for family outdoor recreation activities to its members, guests, and visitors–including skiing, snowboarding, tubing, sledding, golf, mountain biking, golf, disc golf, zip lines, tennis, fishing, hiking, premium RV sites, dining and more. People that work at Angel Fire are happy people!
FUN Resort Benefits Include:
  • Employee Assistance Program
  • Season Pass (Bike or Ski Lift Tickets)
  • Free and Discounted Buddy Passes
  • Dependent Season Passes
  • Free/Discounted Lift Tickets at Partnering Resorts
  • Free Group Ski/Snowboard Lessons
  • Discounted Ski/Snowboard Lessons for dependents
  • Discounts at all Resort Restaurants
  • Discounted Rentals
  • Discounts at Tubing Hill
  • Complementary rounds of golf
  • Complementary use of driving range
  • Reduced Golf Cart rental rates
  • Tennis Court Privileges
  • Discounted Zip Line tours
  • Access to Fitness Centers
  • Discounts on hundreds of brands of gear

Job Summary

JOB TYPE

Full Time

SALARY

$26k-34k (estimate)

POST DATE

04/14/2024

EXPIRATION DATE

06/13/2024

WEBSITE

angelfireresort.com

HEADQUARTERS

ANGEL FIRE, NM

SIZE

100 - 200

FOUNDED

1966

CEO

JON MAHANNA

REVENUE

$10M - $50M

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