Product Specialist

Andy Mohr Ford is looking for driven professionals for the open product specialist position. We invite you to apply to be a part of Indiana's #1 Ford Dealership.

Responsibilities:

Assist customers in selecting a vehicle by asking questions and listening carefully to their responses
Direct clients to online tools available for reviewing vehicle options, packages, features.
Prepare and present demo vehicles so latest technology is enabled and ready for display (Bluetooth, navigation, green fuel options, hybrid tools, etc.)
Explain product performance and benefits
Describe all optional equipment available for customer purchase
Build strong rapport with customers
Perform high-quality, professional and knowledgeable presentation and demonstration of new/used vehicles
Work closely with Sales Manager on pricing tiers associated with different models & their respective technology options
Assist with lead generation by managing incoming email leads & set appointments for vehicle demonstrations all over email and text communication
Prepare email collateral for clients in anticipation of scheduled appointments, making sure clients are informed before they walk into the dealership
Requirements:

Base bonus compensation
Enthusiastic with high energy throughout the sales workday
Prepared to mentored by senior sales managers and grow
Eager to learn about the automotive industry and help customers
Ready to hit the ground running on learning new vehicles and products
Outgoing and resourceful with a friendly personality
Have quality customer service skills
Possess strong communication skills with customers and team members

Qualifications

• Enthusiastic with high energy throughout the sales workday
• Outgoing and friendly personality, especially while handling objections
• Quality customer service skills and sales track record
• Strong interpersonal and communications skills one-on-one and over the phone
• Persuasive and able to overcome customer objections during the sales process
• Proficient in basic business math including percentages
• Capable of learning and using basic Microsoft Office, accounting software, and proprietary sales programs
• Persistent, competitive and good work ethic
• Focuses on the customer’s needs to enhance dealership and personal sales
• Assist in cleaning and washing vehicles

BENEFITS:

• Extensive training and support
• 401K
• All medical, dental benefits