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Guest Experience Manager
$28k-45k (estimate)
Full Time 3 Weeks Ago
Save

Andy B's Entertainment is Hiring a Guest Experience Manager Near Branson, MO

The Guest Experience Manager is responsible for all operational activities involved with bowling, gaming, and attraction operations. This position is tasked with training, developing, and coaching team members to ensure a quality entertainment experience, best-in-class guest service, and a top-notch guest experience. This position is also responsible for overseeing specific business functions including, but not limited to, ordering, staffing, inventory, and routine reporting.
Key Responsibilities
  • Oversee day-to-day operations of all entertainment and attractions.
  • Uphold operational procedures, guest service standards, and safety protocols to ensure guest satisfaction.
  • Interact with guests to ensure the best guest experience.
  • Lead, support, and develop the guest services team.
  • Manage staffing, training, and hiring for respective departments.
  • Oversee inventory, ordering, and routine reporting.
  • Delegate tasks and empower team members.
  • Maximize in-center revenue.
  • Conduct opening/closing duties, cash handling, and deposits.
  • Other duties as assigned
  • Demonstrate and reinforce Andy B’s Core Values: Teamwork, Service, Inspiring Fun, Excellence.
Key Requirements
  • Must be 18 years of age.
  • Minimum of one-year cash handling and customer service experience required.
  • Excellent time management, communication, organization skills.
  • Ability to motivate and lead a team.
  • Genuine enthusiasm and competitive nature.
  • Successful completion of food handling and alcohol certifications required by local and state governments within the first 90 days of employment.
PI240828016

Job Summary

JOB TYPE

Full Time

SALARY

$28k-45k (estimate)

POST DATE

05/19/2024

EXPIRATION DATE

07/10/2024

WEBSITE

bowlandybs.com

HEADQUARTERS

TULSA, OK

SIZE

50 - 100

FOUNDED

1988

CEO

ANDY BARTHOLOMY

REVENUE

<$5M

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The job skills required for Guest Experience Manager include Guest Service, Customer Service, Coaching, Cash Handling, Teamwork, Food Handling, etc. Having related job skills and expertise will give you an advantage when applying to be a Guest Experience Manager. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Guest Experience Manager. Select any job title you are interested in and start to search job requirements.

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If you are interested in becoming a Guest Experience Manager, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Guest Experience Manager for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Guest Experience Manager job description and responsibilities

Oversee food and beverage management, including inventory, ordering, and budget

02/28/2022: Little Rock, AR

Guest Experience Manager will fulfill requests made by guests to ensure that they have an unforgettable experience.

04/18/2022: Sacramento, CA

Develop Culinary Leads and uphold food safety & quality standards

04/10/2022: Greenville, SC

Be responsible for the entire guest experience

02/09/2022: Huntington, NY

Lead and develop Team Members and Special Ops Trainers

03/30/2022: Columbus, OH

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Guest Experience Manager jobs

Complete data entry tasks

03/20/2022: Charleston, SC

Created a cadence of communication to ensure stakeholders are informed on all relevant marketing activities and results.

04/15/2022: New Bedford, MA

Collaborate with cross-functional teams to ensure a successful consumer experience by managing customer engagement and all floor interactions.

04/17/2022: Lompoc, CA

Direct the Customer Experience team on areas of customer engagement to deliver exceptional customer service and build brand loyalty.

01/25/2022: Raleigh, NC

Assisted owner with the testing and implementation of retail POS system; established inventory, pricing, and hot key entry.

02/07/2022: Des Moines, IA

Step 3: View the best colleges and universities for Guest Experience Manager.

Calvin University
Colby-Sawyer College
Augustana University
University of South Carolina--Upstate
New York University
CUNY--Queens College
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