PLANT LIAISON (2nd Shift) JOB SUMMARY: A Plant Liaison is responsible for being a representative of the Company in all activities entered into at the Customer’s Location. DUTIES AND RESPONSIBILITIES: Support Customer Relationship at Customer’s Site. Check in daily with every area coordinator.Listen to customer needs and communicate information back to Android/Avancez local plant leadership team. Provide follow up/ feedback to customer regarding their needs.Monitor installation of modules and material handling practices. Visit/observe every area installing Company’s modules throughout shift. Monitor incoming stock sequences and escalate any issues to LPLT. Review non-conforming material at site and follow customers and Android / Avancez return material process. Ensure customer plant is returning racks, and other material handling assets as required to maintain shipments, escalate any issues as necessary. Protect Android / Avancez reputation at the customer site during issue. Investigate any identified problem at customer location. Communicate concern to Android / Avancez local plant management team. Contain problem at customer location and communicate break point. Order replacement parts used for repair, if required. Complete a liaison report and send to managers at Company’s plant.All other duties as assigned. EDUCATION AND EXPERIENCE:High School diplomaExperience: 3 years working in a production environment TRAVEL: Travel Required: minimumKNOWLEDGE, SKILLS, AND ABILITIES: Demonstrates the ability to follow systems.Demonstrates exceptional performance in current job.Demonstrates good attendance in current job.Treats team members with dignity and respect.Desire to continually improve.Flexibility to work additional and non-routine hours.Initiative to overcome obstacles and get the job done.Product knowledge.Company’s systems knowledge.Computer Skills – Microsoft Office (Excel).Material handling / Flow experience.Knowledge of system documentation and flow charts.Leadership skills.Excellent verbal and written communication skills.Effective problem resolution skills. BENEFITS: Blue Cross Blue Shield MedicalDelta DentalVSP Vision401k MatchingTuition Reimbursement Paid Time OffEmployee Assistance ProgramAdditional Competitive BenefitsPURPOSE: Building A Better Everything We build a better culture by putting people before profit, leading for purpose, passion and performance, and creating an environment devoted to an exceptional experience for our customers and people. We lead with respect and humility, are aligned to a common purpose, and hold ourselves accountable to embody our values in everything we do. We foster a commitment to engaging and empowering each person. VALUES: Respect Integrity Perseverance Innovation Teamwork