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Client Service Representative (CSR)
$41k-52k (estimate)
Full Time 1 Week Ago
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Anderson Veterinary Clinic is Hiring a Client Service Representative (CSR) Near Anderson, CA

Anderson Veterinary Clinic
Anderson, California
Anderson Veterinary Clinic is hiring a Veterinary Customer Service Representative to join our team!
More than a word, care is present in everything you do. At Anderson Veterinary Clinic, a Thrive Pet Healthcare partner, we take action to empower your best care for pets, their families, and yourself.
We are a community of 400 clinics forming an extraordinary network of unparalleled resources and people. Through outstanding learning and career options, comprehensive benefits, and abundant support, you’ll be nurtured and appreciated for who you are and what you bring to the table. We come together in both the joys and heartaches of our profession to lift each other up through laughter and empathy.
And, we have plenty of fun along the way!
Who We Are
Serving Anderson, Cottonwood, and the Redding area for Over 60 Years! We at Anderson Veterinary Clinic will practice comprehensive veterinary medicine, surgery, and dentistry with a personal touch, while emphasizing exceptional client service and patient care.
All positions work 8-hour shifts, 5 days a week with rotating Saturdays off.
Experience & Skills Required
  • High School Diploma minimum
  • Computer skills: Word/Excel
  • Excellent communication
  • Works well on a team as well as independently
  • Has impeccable customer service skills
  • Multitasking abilities
  • Positive attitude
  • Able to type 60-80 wpm
  • Experience in a veterinary clinic a plus*
Job Overview
  • Our Customer Service Representatives (CSR) answer the phone, differentiate between routine and emergency cases, schedule appointments, greet clients, admit and checks out patients, process payments, manage financial information, and communicate information between clients and staff.
  • The CSR enjoys working with people and diverse clients and is caring, friendly, and efficient. They create a warm and welcoming impression, remaining professional and courteous while handling multiple tasks with many interruptions.
  • Our CSRs firmly believe in the quality of care provided and communicate this sense of assurance to clients. They understand our services and recommendations and clearly communicate them to clients.
  • CSRs empathizes with clients and remain compassionate and well-mannered if a client becomes emotional or discourteous. They remain calm and collected in the face of emergency situations. Ultimately, it is the CSR who creates a good first and last impression on our clients. The importance of this role cannot be over-emphasized.
Passionate about pets and providing exemplary customer service, join our team!
Compensation negotiable based on credentials and experience with an hourly pay rate starting at
$18 - $20 /
hour. The actual rate offered will carefully consider a wide range of factors, including your skills, qualifications, experience, and location.
At Thrive Pet Healthcare, we celebrate and embrace the uniqueness and diversity of all of our team members, pet parents, and pets. We strive to create a diverse, equitable, and inclusive culture where all team members belong and feel empowered.

Job Summary

JOB TYPE

Full Time

SALARY

$41k-52k (estimate)

POST DATE

04/24/2024

EXPIRATION DATE

06/23/2024

WEBSITE

andersonvet.com

HEADQUARTERS

ANDERSON, CA

SIZE

25 - 50

TYPE

Private

CEO

MICHAEL CLINE

REVENUE

<$5M

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If you are interested in becoming a Client Service Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Client Service Representative for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Client Service Representative job description and responsibilities

Client services representatives manage client relationships and provide customer support.

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Promoting and maintain positive customer relations utilizing service excellence techniques.

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Client service representatives are responsible for taking care of users who have a hard time with some business element.

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Customer service representatives also have access to responses for the most commonly asked questions and to specific guidelines for dealing with requests or complaints.

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Have an understanding and reception to clients' needs and give proactive customer support.

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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Client Service Representative jobs

Some popular Client Service Representative hard skills are Customer Service, Client Services, Sales, Microsoft Access, Social Media, Marketing, Management and Banking.

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A good Customer Service Representative must have excellent communication skills since they will be speaking directly with customers.

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Step 3: View the best colleges and universities for Client Service Representative.

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