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This position pays up to $17/hr., you will have a training schedule when you start. We are looking for individuals able to work 9a-6p, 5 days a week, including Saturdays after a training program.
Are you ready to join an exciting, growing, and well-established company that honors integrity, recognizes hard work, rewards achievements, and fosters career growth? Do you enjoy helping others? If you are, Anderson Automotive Group may have the career opportunity you have been seeking. Our company is growing and offers a dynamic, fast-paced environment that promotes teamwork, creativity, and collaboration. Take the next step and see what AAG is all about.
Currently, we are seeking a customer service-driven individual to join our astounding Call Center Team!
We are looking for individuals who:
Are engaged customer advocates
Meet or exceed (attainable) performance targets
Are brand ambassadors both internally and externally
Think on their feet and can learn in an ever-changing environment
Handle customer’s needs with integrity and empathy in one transaction
Demonstrate computer superpowers while accurately navigating and maneuvering through multiple applications and screens simultaneously
Have impeccable time management skills
Actively engage and participate in training and weekly coaching sessions
Take initiative
Are adaptable! Change is a constant in the automotive world, i.e. program offerings, computer tools, process changes, etc.
Strive to be the best they can be and maintain a high level of superior customer service/professionalism to a diverse group of customers
Bilingual English/Spanish preferred but not necessary
Benefits, Benefits, and More Benefits!
Full-Time Employment
Medical, Dental, Vision & 401k plans
Paid Time Off
Fun working environment
Company discounts
Qualifications / Successful candidates for this position will have:
2 years experience in providing customer service either via phone or in person
Ability to type accurately and quickly
Maintain a positive environment, working with co-workers and customers within a diverse culture
Excellent telephone manners and listening skills
The ability to relate to customers in a professional and courteous manner
The ability to work in a team environment
The ability to work under pressure
The ability to sit for long periods of time
Excellent attention to detail and multi-tasking ability
Self-motivation to work under his/her own initiative.
Must pass a drug test and state, federal, and criminal background check
Must have a High School diploma or general education degree (GED). (Associate’s degree preferred)
Must be at least 18 years of age
We are an equal-opportunity employer
Full Time
Retail
$37k-46k (estimate)
01/29/2024
04/26/2024
andersonautomotivegroup.com
CANTON, NC
100 - 200
1970
JAKE LOWE
$10M - $50M
Retail
The job skills required for Customer Service Rep (Automotive Call Center) include Customer Service, Call Center, Attention to Detail, Listening, Initiative, Empathy, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Service Rep (Automotive Call Center). That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Service Rep (Automotive Call Center). Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer Service Rep (Automotive Call Center) positions, which can be used as a reference in future career path planning. As a Customer Service Rep (Automotive Call Center), it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Rep (Automotive Call Center). You can explore the career advancement for a Customer Service Rep (Automotive Call Center) below and select your interested title to get hiring information.
If you are interested in becoming a Customer Service Rep, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Service Rep for your reference.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
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Communicate as efficiently as possible.
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Step 3: View the best colleges and universities for Customer Service Rep.