Office Coordinator

We are seeking eager, like-minded, mental health professionals to work collaboratively with Anchor Within Counseling. We are a multi-cultural focused mental health practice that serves everyone and prioritizes the care of Black and Brown people. The Office Coordinators support the work of our group practice by ensuring messages are responded to in a timely manner, helping with scheduling tasks, managing first contacts, and collaborating on social media posting. This position is in-person and is the face of our practice. Our ideal candidate would be self-motivated, have proven attention to detail, and great verbal and written communication skills.

**Skills tests completed here on Indeed are required **

Duties and Responsibilities

• Executes tasks related to client referrals, including initial scheduling
• Perform faxing, mailing, and records management
• Assists in daily operational duties for the clinic
• Exercises discretion and prioritizes tasks, seeking input as indicated,
• Utilizes Anchor Within’s HIPPA-compliant electronic health record system
• Answer incoming calls and emails to the main line and work to resolve the reason for the contact
• Maintains client and potential client confidentiality
• Regularly communicate with Practice Owner to discuss and resolve office issues/challenges
• Collaborate on social media marketing for the practice

Minimum Qualifications

• High school diploma/GED equivalent (required)
• Some college (highly preferred)
• Working knowledge of Google Workspace (email, docs, and voice) (required)
• Ability to multi-task and quickly switch duties (required)
• 2 years customer service experience (required)
• Positive relationship building skills (required)
• Working knowledge of Facebook, Instagram, Pinterest, and Google Docs (required)
• 1-2 years administrative or clerical support experience (required)
• Positive relationship building skills (required)
• Working knowledge of Facebook, Instagram, Pinterest, and Google Docs (required)

Job Types: Full-time, Part-time

Pay: $17.00 - $22.00 per hour

Expected hours: 24 – 32 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible schedule
• Health insurance
• Paid time off
• Professional development assistance
• Retirement plan
• Vision insurance

Schedule:

• 4 hour shift
• 8 hour shift
• Day shift
• Monday to Friday
• No nights
• No weekends

People with a criminal record are encouraged to apply

Education:

• High school or equivalent (Required)

Experience:

• Schedule management: 1 year (Preferred)
• Customer service: 2 years (Required)

Shift availability:

• Day Shift (Required)

Ability to Commute:

• Portland, OR 97220 (Required)

Work Location: In person