About the job

This role will be supporting projects in the Data and Cloud space with the Data Strategy Team. We are looking for full life-cycle digital transformation and data system integration experience.

JOB DESCRIPTION:

As a Change Management & Transformation contractor, you will play an integral role in ensuring adoption and sustainability of a customer-centric culture by supporting employee adoption of change, technical or organizational. You will focus on the people side of change – guiding adoption of changes to processes, systems and technology. You will partner with leaders to drive faster adoption, higher utilization and greater proficiency of the changes that impact employees in the organization to increase benefit realization, value creation, return on investment, and the achievement of results and outcomes.

ESSENTIAL CAPABILITIES AND RESPONSIBILITIES

• Create and implement change management strategies and plans that maximize employee adoption and usage and minimize resistance.

• Coach and support company leaders and frontline managers to set them up for success as organizational change agents in effectively leading their teams through organizational change initiatives and transitions.

• Provide expertise support and advisement to project teams to ensure integrating change management activities into their project plans

• Create and manage a Change Network to gain buy-in and promote customer-centric practices across the organization.

• Build cross-functional relationships at all levels to effectively influence and drive organizational initiatives throughout a matrixed environment

• Create a continuous learning and feedback structure within the organization to encourage and crowdsource continuous process improvement idea generation from employees

• Ensure communications and messaging is clear and well understood amongst leadership and employees.

• Make timely recommendations to effectively solve problems, using independent judgment consistent with standards, practices, policies, procedures, regulations, and/or law

EDUCATION/ EXPERIENCE

• Bachelor’s degree in Organizational Development/Management, Human Resources, Communications, Business or related field (or sixteen years of related work experience) required; Master’s degree in one of these fields preferred

• 15 years of relevant working experience, with at least five years’ experience at the Senior level managing projects, project teams, or leading organizational change and transformation initiatives, required

• Knowledge of and experience with change management principles, methodologies and tools required; Prosci certification, Certified Change Management Professional certification, or similar certification/training program preferred

TECHNICAL KNOWLEDGE, SKILLS, AND CAPABILITIES

• Versatile interpersonal skills with the ability to effectively communicate and influence at all levels of the organization, especially skilled at influencing senior members of the organization
• Collaborate, influence, and lead cross-functional efforts
• Ability to leverage change management and Customer Experience
• Skilled in planning, implementing, and managing project initiatives
• Problems Solving skills that proactively addresses issues
• Strong skills in Microsoft Word, Outlook, Excel and PowerPoint.
• Ability to develop, communicate and manage projects.
• Strong ability to multi-task and prioritize multiple projects.
• Ability to be a team leader and facilitate brainstorming sessions.
• Strong analytical skills including the ability to define problems, collect & analyze data, establish facts, and draw valid conclusions.

Job Type: Contract

Pay: $65.00 - $75.00 per hour

Application Question(s):

• Are you able to / comfortable to share work samples? They can be redacted samples, but it is required for this role.
• How many full life cycle change management projects have you been through?
• How many product implementation change projects have you been through?

Ability to Relocate:

• Carmel, IN: Relocate before starting work (Required)

Work Location: In person