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The Senior Customer Success Business Partner is primarily responsible for the successful deployment, user adoption and ongoing health of our customers and their Anaplan solutions. Acting as a key contact for customers, the CSBP will work alongside with our Partners and Professional Services team to ensure that the customer is trained, has a successful implementation as well as manage their ongoing health and adoption to ensure Anaplan is delivering high ROI. As the primary customer contact for any platform challenges, the CSBP will handle escalations and ensure customer satisfaction.
Strategic objectives:
#LI-Remote
Customer adoption:
Objectives:
Implementation:
Results of all above:
Essential skills:
Full Time
IT Outsourcing & Consulting
$78k-101k (estimate)
02/18/2024
06/18/2024
anaplan.com
SAN FRANCISCO, CA
1,000 - 3,000
2006
Public
FRANK CALDERONI
$200M - $500M
IT Outsourcing & Consulting
Anaplan provides a planning and performance management platform offering predictive analytics and cloud collaboration solutions for business groups.