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Sure, we are leading innovation in Enterprise Planning Management software. Yes, our product is arguably the most sophisticated one in its class. But our product alone does not make heroes of our customers. Our Support team does.
As a Product Support Analyst, you will have the opportunity to be part of a ground-breaking team, delivering outstanding SaaS Customer Care and provide product and technical support to our worldwide customer base. The Product Support Analyst will become a specialist in the Anaplan platform and will own support requests from Anaplan customers from a variety of sources including email, live chat, and our ticketing system.
This will involve helping customers use the Anaplan Platform. Knowledge of multi-dimensional financial modeling, business analytics, and phenomenal customer service skills are a must. The Product Support Analyst will also assist in crafting product documentation to be included in our online Community and online help.
#LI-REMOTE
Full Time
IT Outsourcing & Consulting
07/29/2022
08/03/2022
anaplan.com
SAN FRANCISCO, CA
1,000 - 3,000
2006
Public
FRANK CALDERONI
$200M - $500M
IT Outsourcing & Consulting
Anaplan provides a planning and performance management platform offering predictive analytics and cloud collaboration solutions for business groups.
The job skills required for Product Support Analyst include Planning, Customer Service, Problem Solving, Innovation, etc. Having related job skills and expertise will give you an advantage when applying to be a Product Support Analyst. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Product Support Analyst. Select any job title you are interested in and start to search job requirements.