HireArt is helping an on-demand, autonomous ride-hailing company hire a Fleet Support Specialist to support scheduling, metrics, documentation, and dashboard updates of its vehicle fleet.
In this role, you will assist tracking current/historical fleet health and keep constant situational awareness of the fleet status. You will work closely with cross-functional teams to ensure the smooth handoff of hardware/software from development to operations.
We're looking for someone that has 1-2 years of experience working in a fast-paced service environment. Ideally you are familiar with automotive repair processes and fundamentals.
As a Fleet Support Specialist, you'll:

• Work with scheduling team to book repairs on vehicles and monitor/update fleet health.
• Perform quality inspection of repair orders by reviewing open vehicle issues and generating actions.
• Maintain accurate record keeping and historical vehicle health/repair data.
• Identify and support in the development of technical documentation.
• Support the development of daily-weekly-monthly-quarterly reporting.
• Close the loop on repair feedback to drive product improvements.
• Provide assistance to the PMs with meeting high-level targets.
• Assist with ordering parts ensuring their availability for repairs.
• Work in the repair shop alongside the technicians, technician leads, engineers and other cross-functional team members.
• 1-2 years of experience in a rapid-paced service environment
• Familiarity with automotive repair processes/fundamentals
• Willing to travel as needed 50% of the time
• Team player

Preferred Qualifications:

• Bachelor's degree or equivalent experience is preferred
• Proficiency in Jira/Confluence
• Familiar with MS Office/Google Suites
• Automotive service environment exposure/experience helpful
• Ability to multi-task and manage multiple projects and deliverables
• Rapid communication and response via multiple modes of communication

Benefits:

• Pre-tax commuter benefits
• Employer (HireArt) Subsidized healthcare benefits
• Flexible Spending Account for healthcare-related costs
• HireArt covers all costs for short and long term disability and life insurance
• 401k package

Commitment: This is a full-time, 6-month ongoing contract position staffed via HireArt. It will be available to candidates who are local to the Foster City, CA area.
HireArt values diversity and is an Equal Opportunity Employer. We are interested in every qualified candidate who is eligible to work in the United States. Unfortunately, we are not able to sponsor visas or employ corp-to-corp.