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SUMMARY : The Program Specialist acts as a liaison between members and dealers for the Auto buying program. This role will be responsible for gathering information, researching, communicating and educating all parties on the guidelines of the program.
This position will work alongside other Program Specialists, but also have the ability to work independently as needed.ESSENTIAL DUTIES AND RESPONSIBILITIES : Program Specialists will interact with Members, Dealers (including General Managers and Principals), Sales team, and various internal departments via phone and email using appropriate business acumen.
The Program Specialist must demonstrate the ability to remain calm while handling difficult phone calls. The ability to analyze a situation, offer potential solutions and communicate them clearly over the phone.
Additional responsibilities include : * Responding to member calls within 24 hours* Educating members on benefits of using the Auto Program* Counseling dealers on process and price* Review member's purchase with a high attention to detail* Conduct follow-up calls to both dealers and members to ensure issue are resolved timely and efficiently.
demonstrate integrity and honesty* Strong organizational skills with the ability to self-manage
Last updated : 2024-05-13
Full Time
Business Services
$66k-85k (estimate)
05/14/2024
06/21/2024
amtec4engineering.com
Brea, CA
<25
Business Services
The job skills required for Program specialist include Verbal Communication, Microsoft Office, etc. Having related job skills and expertise will give you an advantage when applying to be a Program specialist. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Program specialist. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Program specialist positions, which can be used as a reference in future career path planning. As a Program specialist, it can be promoted into senior positions as a Leadership Development & Planning Analyst III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Program specialist. You can explore the career advancement for a Program specialist below and select your interested title to get hiring information.
If you are interested in becoming a Program Specialist, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Program Specialist for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Program Specialist job description and responsibilities
During the product development process, the program specialist will know the right time to strategically bring together the marketing, sales, and product teams to discuss the best way to handle the launch.
01/21/2022: Rochester, NY
Managed and maintained high volume of data related to technical operations for daily transactions of Agents, Agency Development Specialist and Sales Executives.
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Oversees and administers all facets of the day-to-day operations of the various programs and activities related to the position.
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Program specialists also perform demonstrations for customers, staff, and other stakeholders and help develop business contracts.
12/20/2021: Washington, DC
Responsible for the development, organization, and planning of technical program content for ECS meetings (biannual, satellite, and other sponsored events).
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Program Specialist jobs
Confer with staff of employee assistance program regarding progress and evaluation of current programs proposals for developing new programs.
02/20/2022: Altus, OK
Communicat, coordinates and monitors the scheduling, pricing, and technical performance of company programs constantly.
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Create a social media strategy to develop new business and expands product line.
01/25/2022: Fort Lauderdale, FL
Proper product documentation and reporting.
01/06/2022: Corpus Christi, TX
Don't hesitate to make recommendations to improve process efficiency and alleviate process inaccuracy and duplication.
01/16/2022: Chattanooga, TN