Center Director

Endoscopy Center of the Central Coast, San Luis Obispo, CA

and Templeton Endoscopy, Templeton, CA

Central Coast Endoscopy Centers are state-of-the-art, fully licensed ambulatory surgery centers equipped to perform both diagnostic and therapeutic gastrointestinal procedures. Both Endoscopy Center of the Central Coast and Templeton Endoscopy Center have convenient parking, multiple GI endoscopy procedure rooms with state-of-the art safety and diagnostic equipment, in addition to recovery bays for added privacy. We are confident that patients will find Central Coast Endoscopy Centers to be pleasant, safe and convenient alternatives to hospital-based endoscopy.

The Center’s management company, AMSURG is a nationally recognized leader in the strategic and operational management of ambulatory surgery centers with medical specialties ranging from gastroenterology to ophthalmology and orthopedics. With more than 250 surgery centers across the U.S., we partner with physicians and health systems to deliver the highest standards of patient care and quality. For more information, please access our website: https://www.amsurg.com/.

Through AMSURG, our clinician-led organization is changing the face of healthcare by delivering high-quality care that puts the patient first.

Benefits:

At AMSURG, we offer benefits at the speed of your life. Our wide range of health and welfare benefits allow you to choose the right coverage for you and your family. Qualifying employees are eligible to enroll on the 1^st of the month, following 30 days of employment. AMSURG offers a variety of health and welfare benefit options to help protect your health and promote your wellbeing. Benefits offered include but are not limited to: Medical, Dental, Vision, Life, Disability, Healthcare FSA, Dependent Care FSA, Limited Healthcare FSA, and a matching 401(K) Plan (25% up to 6%).

Paid Time Off:

AMSURG offers paid time off and observed paid holidays, and paid family leave in accordance with California law. You accrue Paid Time Off (PTO) each pay period and this position earns 20 days' PTO per calendar year.

POSITION SUMMARY:

Our Center Director is responsible for managing a multi-site endoscopy center, one in Templeton and the other in San Luis Obispo. This Center Director position requires a split schedule between both locations weekly. The Center Director coordinates and directs the activities of both centers according to accepted standards and is responsible for the fiscal activities of each. The Center Director works collaboratively with a Director of Nursing, the Senior Clinical Director, and our Director of Operations to oversee the supervision and direction of nursing care, patient care, center scheduling, and billing for both sites according to center policies, procedures, and objectives. The Center Director is responsible for managing all aspects of personnel, education of personnel, and administrative duties and works closely with the Governing Board and center staff in coordinating patient and staff service functions.

QUALIFICATIONS:

• Associate's and/or Bachelor’s Degree from an Accredited College or University; Master’s Degree preferred.
• At least five (5) years of healthcare-management experience.
• At least one (1) year experience in an ASC preferred.
• Evidence of leadership qualities, with strong ethical and moral character references.
• Language skills adequate for high-level written, interpersonal, and telephone communication in American English.
• Computer literacy.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Operations:

• Monitors FTE utilization and makes recommendations to promote cost-effective man-hour practices.
• Oversees the comprehensive and informative orientation programs for new employees in all areas.
• Directs and participates in center committees, meetings, in-services, and activities.
• Provides input regarding short and long term goals of the centers.
• Ensures centers are clean and that facilities are maintained per policy, accreditation, and regulatory compliance.
• Ensures equipment is clean, disinfected, sterile (as required), and operational at all times.
• Ensures continuing education for clinical staff members as needed/required.
• Monitors operational activities for effective and efficient management of daily operation.
• Manages performance of services provided by contracted providers (e.g., pathology, radiology, housekeeping).
• Prepares or delegates staffing schedules in accordance with vacations, holidays, daily personnel assignments and duties according to experience and skill level to provide quality patient care.
• Ensures staff are cross-trained (as appropriate) to provide a productive and efficient work environment for all areas.
• Reviews daily time and attendance sheets and maintains attendance logs.
• Observes and evaluates the performance of all center personnel and works to continuously improve the quality of care and services.
• Counsels center personnel and makes recommendations for salary adjustments, promotions, and/or terminations.
• Evaluates suggestions, grievances, and processes to identify opportunities to improve performance and quality of care.
• Analyzes data from quality assurance performance-improvement program and prepares reports and action plans.
• Shares knowledge gained in continuing education with center personnel.
• Regular and predictable attendance.
• Attends all required education.
• Competent to create and review documents in Microsoft Word, PowerPoint, and Excel.

Medical Staff

• Maintains open line of communication with Medical Director, Anesthesia Director, and QAPI Chairman.
• Oversees medical staff/allied health credentialing program.
• Coordinates with Medical Director ongoing and event related Peer Review Processes.
• Maintains confidentiality of medical staff/allied health credentialing files.

Regulatory

• Remains current on applicable state and federal laws, rules and regulations, and professional and accrediting-body standards.
• Submits required reports on a timely basis.
• Develops, interprets, and implements policies, procedures, regulations, programs, and recommended practices to meet requirements of regulatory and accrediting organizations.
• Reviews policies/procedures to ensure continued compliance with state, federal, and accrediting-body rules, regulations, and standards.

Quality Assurance and Performance Improvement (QAPI):

• Assists in the implementation and maintenance of each center’s adopted quality assessment, performance improvement program.
• Assists in the maintenance, education, and implementation of center policies and procedures to the Governing Board, the QAPI committee (as required), and the wider Healthcare team.
• Assists in the implementation and maintenance of both centers' adopted compliance program.
• Actively contributes to the QAPI process and identifies his or her own role and contributions.
• Ability to analyze data from performance improvement program, prepare reports, and develop action plans for presentation to the QAPI Committee.
• Serves on the Quality Assessment, Performance Improvement (QAPI) committee.

Safety

• Implements best practices and regulations adopted, to provide safety in the workplace.
• Monitors center physical environments and initiates methods for maintaining safety, comfort, cleanliness, and efficiencies.
• Monitors the care, cleaning, and required maintenance of equipment to maintain proper working conditions. Identifies and evaluates need for items relative to trends, center personnel requests, and positive patient outcomes.
• Works with the Safety Officer to resolve observed or suspected safety violations and hazards to ensure policy/procedure compliance.
• Submits information to licensed (as state required) healthcare risk manager, for preparation of risk management reports.
• Ensures OSHA regulations are met, clinical staff are educated, and supplies are readily available.

Maintenance and Materials Management

• Identifies need for new/different items, in regard to trends and center needs, within budget allowances, to promote cost effectiveness, and minimize waste.
• Promotes cost containment and efficient use of center resources, utilizing Materials Management principals.
• Analyzes and makes recommendations for potential cost-effective improvements within the center.
• Ensures centers are maintained to provide a comfortable and safe working environment.
• Chairs or participates in designated committees.
• Ensures adequate inventory and manages new product/equipment implementation.
• Monitors and verifies required materials management documentation (i.e., purchase orders, invoices, delivery receipts etc.) are current and complete.
• Ensures appropriate purchasing practices are followed.

Marketing

• Assists with marketing plan in collaboration with management company and Governing Board.
• Maintains awareness of medical community and assesses new provider’s candidacy for medical staff membership.

Financial

• Monitors and analyzes monthly operating reports (MOR).
• Promotes cost containment and efficient use of the center's resources.
• Assists in the development and implementation of capital and operating budgets.
• Submits reports on the center’s fiscal, human, and material resource requirements.
• Conducts and analyzes cost benefit analysis to identify potential cost-effective improvements and make recommendations.
• Approves payroll submissions.
• Submits and monitors invoices for payment in the AP system.

Professional competence:

• Participates in continuing education and other learning experiences.
• Maintains membership in relevant professional organizations.
• Seeks new learning experiences by accepting challenging opportunities and responsibilities.
• Shares knowledge gained in continuing education with center personnel.

ESSENTIAL VALUES, CODES OF CONDUCT

• Demonstrates knowledge of and adheres to the Code of Conduct.
• Adheres to the Nursing Scope of Practice.
• Promotes patient safety and communicates concerns appropriately, following Chain of Command.
• Promotes patient and physician satisfaction.
• Follows all rules and regulations for PHI and HIPAA protections of patient information.
• Follows all policies and procedures, including, but not limited to, attendance, timeliness, and safeguarding confidential information.
• Report and track incidents in a timely manner.
• Detail oriented.
• Attitude that is caring, respectful, sensitive, tactful, compassionate, empathetic, and tolerant.
• Recognizes and defines problems, collects data, establishes facts, draws valid conclusions, and corrects errors.
• Ability to multi-task effectively and efficiently.
• Ability to effectively present information, respond to questions and professionally interact verbally and/or in writing with managers, co-workers, patients, and the general public.
• Ability to interpret a variety of instructions in a variety of forms and deal with abstract and concrete variables.
• Exhibits mental alertness for quality decision making and exercising good judgment.
• Works well with others – a team player.
• Exhibits high level of integrity.

Other Qualifications:

Must be able to handle multiple tasks effectively and efficiently while maintaining a professional, courteous manner. Must be detail oriented and organized. High integrity, including maintenance of confidential information. Must be able to exercise good judgment and to positively influence and lead others, including handling confrontations with poise and effectiveness. Based on business needs, the ability to work a flexible schedule, including some evenings. Must pass a background check and drug screen.

We are an equal opportunity employer.

We do not discriminate in practices or employment opportunities on the basis of an individual's race, color, national or ethnic origin, religion, age, sex, gender, sexual orientation, marital status, veteran status, disability, or any other prohibited category set forth in federal or state regulations.

Come Join our Team!

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