Company Overview

At Amsive, our people are our first priority. We’re a full-service performance marketing agency offering services across the entire direct and digital marketing landscape. We have been a leader in print production for over 40 years. Our team brings innovative marketing materials to life through world-class print production and operations management.

We invest in you with on-the-job training, competitive benefits, paid holidays, paid time off, and career advancement opportunities across our agency. Amsive cares about the results of our work and team-wide collaboration. We foster big ideas with printing facilities that are temperature controlled, bright, and clean.

Join a team that takes pride in its work, knowing that results matter as we boldly advance the future of print marketing together. Explore our culture.

**This role works at 1224 Poinsett Hwy, Greenville, SC 29609 7:00am to 3:30pm**
The Supervisor of Lettershop Production works directly with the Department Manager to identify and maintain daily working schedules within the lettershop department and is responsible for the accurate and timely production of mail pieces and other personalized items. The supervisors focus on productivity and emphasize quality control, while maximizing the company’s profits and minimizing costs, maximizing and maintaining effective communication with employees and other departments ensuring quality, accuracy, and on-time reliability.

Essential Duties and Responsibilities:

• Coordination, scheduling, and daily work prioritization to maintain an effective and efficient capability to prepare mail and personalized items.
• Identify and manage any required education, training, and professional development of the lettershop staff to ensure the company retains a competitive edge in lettershop processes, schedules, and activities.
• Train and maintain daily shift employee accountability of job time cost entry.
• Ensure we are alerted to any operational changes that may affect our daily operations or our customers' mailing habits.
• Work closely with various production departments to foster and develop an efficient set of processes and procedures for completing the lettershop workload in a timely manner.
• Conducts QC checks as per standard operating procedures, ensuring quality of work is per customer expectations.
• Coordinate job status schedules between shift supervisors and leads.
• Other duties as assigned.

Responsibilities:

Responsible for the overall direction, coordination, evaluation of daily jobs, and directly supervises manufacturing employees. Carries out production responsibilities in accordance with the organization's policies. Responsibilities include training associates; planning, assigning, directing work, addressing complaints, and resolving problems.

• Effectively use the quality control procedures monitoring quality of the final output
• Reviews schedule for jobs assigned daily and report issues back to Manager.
• Follow all plant, department and work area safety rules and operation procedures.

REQUIRED QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Supervision experience of at least 2 years of production staff listed/included on resume and in your experience 
• Lettershop/mail experience in a supervisory role 
• Excellent history of longevity in jobs, attendance and punctuality
• Position requires High School/GED or an equivalent combination of education and experience.
• Knowledge of USPS regulations
• English fluency in reading, writing, and speaking is required. Bilingual Spanish speaking preferred.

Security Clearance: Amsive is a Federal Contractor and this position may require government security clearance for certain projects.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by the employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

While performing the duties of this job, the employee is regularly required to talk and listen. 

• Body Positions: Must be able to be able to stand on feet for at least 8 hours/day
• intermittent walking, standing.
• Body Movements: The employee must have a full range of body movements including the use of hands & fingers to handle or feel objects, bending, reaching with hands and arms, and crouching.
• Body Senses: Must have command of the following senses: sight, hearing, speech and touch. Specific vision abilities required include close vision, color vision, distant vision, depth perception, and the ability to adjust and focus.
• Strength: Occasionally must be able to lift and/or move up to 50 lbs.

WORK ENVIRONMENT

This position will spend most of their time working in a production area that is relatively loud with limited time in a professional office environment. This position frequently requires overtime and weekend work. Travel is infrequent.

If you need any assistance seeking a job opportunity at Amsive, or if you need reasonable accommodation with the application process, please call (331) 318-7800.

Amsive is proud to be an Equal Opportunity Employer. We are committed to building a supportive and inclusive environment for all employees. It is Amsive’s continuing policy to provide equal employment opportunity and not to discriminate on the basis of race, color, religion, pregnancy or childbirth, marital status, national origin, ancestry or citizenship status, age, disability, sex, sexual orientation, gender identity, veteran status or any other characteristic protected by applicable federal, state or local laws. This policy applies to all aspects of employment, including (but not limited to) application for employment, recruiting, hiring, compensation, benefits, promotions and transfers, training, layoffs, rehires, termination of employment and all other terms and conditions of employment.

As part of the Company's equal employment opportunity policy, Amsive will also take affirmative action as called for by applicable laws and Executive Orders to ensure that minority group individuals, females, disabled veterans, recently separated veterans, other protected veterans, Armed Forces service medal veterans, and qualified disabled persons are introduced into our workforce and considered for promotional opportunities.