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Job Title : NOC Surveillance operator
Job Location : Bethpage, NY (Day 1 onsite)
Job Type : Contract
Job Description :
Primary skills / experience · Network alarm monitoring
Secondary skills / experience · Remedy ticketing
Also, guide customers through established troubleshooting procedures to identify and resolve their individual issue.
Work closely with the Contact Centers, NOC Level 3 Technical Team, NOC Technicians and responsible business departments (BISC, Digital Services, OSP, ISP) during all outage conditions.
Identify problems with respect to Network Backbone, RF Plant and CMTS / Hardware, video infrastructure, provisioning, BISC Server and applications.
Coordinate with the applicable departments to ensure that all possibilities / issues are communicated. Perform necessary checks to validate resolutions.
Thanks, and Regards
Snehil Mishra
snehil@ ampstek.com
linkedin.com / in / snehil-mishra-1104b2154
Desk-6093602673Extension-125
www.ampstek.com
https : / / www.linkedin.com / company / ampstek / jobs /
Ampstek Global IT Partner
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Last updated : 2024-05-08
Full Time
IT Outsourcing & Consulting
$40k-49k (estimate)
05/10/2024
05/10/2024
ampstek.com
PRINCETON, NJ
50 - 100
2014
PARUL SHAH
<$5M
IT Outsourcing & Consulting
The following is the career advancement route for Surveillance operator positions, which can be used as a reference in future career path planning. As a Surveillance operator, it can be promoted into senior positions as a Surveillance Technician that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Surveillance operator. You can explore the career advancement for a Surveillance operator below and select your interested title to get hiring information.