A pioneer in K-12 education since 2000, Amplify is leading the way in next-generation curriculum and assessment. Our core and supplemental programs in ELA, math, and science engage all students in rigorous learning and inspire them to think deeply, creatively, and for themselves.

Our formative assessment products help teachers identify the targeted instruction students need to build a strong foundation in early reading and math.

All of our programs provide educators with powerful tools that help them understand and respond to the needs of every student.

Today, Amplify serves more than 10 million students in all 50 states. For more information, visit amplify.com.

Amplify's Training & Enablement organization is seeking a Specialist, Onboarding and Employee Readiness to help support the onboarding process for newly hired customer-facing team members.

Facilitating a warm handoff from Human Resources through to the hiring manager, the specialist will ensure team members are prepared with an understanding of Amplify's history and culture, develop a solid foundational knowledge of our products and systems, have access to all necessary tools for their role, and are welcomed into our company with enthusiasm and a strong network of support.

This position will also focus on ongoing employee readiness and address any gaps, ensuring team members are prepared with the product, systems, and process knowledge necessary to support positive and effective customer interactions.

The Specialist will report to the Director, Onboarding and Employee Readiness.

We are looking for a candidate who has a passion for education, possesses a positive energy, is supportive and enthusiastic in welcoming new hires into the company, has a strong sense of detail, and can work within and across diverse teams.

Amplify's COVID-19 vaccination policy requires all staff to provide proof of vaccination for in-person meetings unless an approved exemption is provided.

Responsibilities of the Specialist, Onboarding and Employee Readiness :

Welcome newly hired customer-facing employees and execute the onboarding plan throughout the onboarding journey

Ensure newly hired team members have a great experience and a smooth start into their role, providing ongoing support as needed

Operational tasks related to onboarding and ongoing readiness of Amplify's customer-facing teams

Assist in the creation and maintenance of onboarding documentation and materials.

Support the Onboarding Specialists and Senior Specialists in the execution of onboarding programs.

Coordinate with various departments to ensure all materials are up-to-date and accurately reflect job expectations.

Contribute to the continuous improvement of the onboarding process based on feedback and observed outcomes.

Additional related projects to be assigned as needed

Basic Qualifications of the Specialist, customer-facing Onboarding and Employee Readiness :

BA / BS degree in Education, Business, Communications, or a related field

Work experience in a fast-paced corporate environment

Work experience in onboarding, enablement, or training role

Work experience with a customer-facing team

Proven ability to collaborate and work effectively in a team environment with shared responsibilities

Exceptional written and verbal communication skills and interpersonal skills

Microsoft Office Suite and Google Suite experience

What we offer :

Salary is only one component of the Amplify Total Rewards package, which includes a lucrative 401(k) plan, competitive health insurance and mental health options, basic life insurance, paid time off, parental leave, and access to best-in-class development programs.

The annualized gross salary range for this role is $55,000 - $65,000.

We celebratediversityand are committed to creating an inclusive environment for all employees. To that end, we seek to recruit, develop and retain the most talented people from adiversecandidate pool.

Amplify is an Equal Opportunity Employer of Minorities, Females, Protected Veterans and Individuals with Disabilities.

This position may be funded, in whole or in part, through American Recovery & Reinvestment Act funds.

Last updated : 2024-03-25