Business Logistics Coordinator II (ITTS Contractor)

Job description.

Job duties:

The contractor position will support the Supply Chain operations for the ITTS (Inventory Trouble Ticket System) Investigation team.

The ITTS team is responsible for the investigation and resolution of carrier shipping or warehouse related issues to prevent negative customer experiences.

This will require collaborative engagement with our 3rd party warehouses, carriers, and internal partners.

This role will be responsible for meeting daily service level commitments of an average of 80 tickets resolved per day and is responsible for their accuracy above all.

Must have skills:

Strong troubleshooting and problem solving skills

Ability to work in a team environment, fostering engagement from internal team members in order to achieve team goals.

Aggressive self-starter that can succeed working independently in a highly dynamic environment.

Proven ability to organize conflicting priorities and optimize customer impacting solutions .

Proficient with MS Word and Excel, Slack.

Desired skills:

Strong analytical and technical skills.

Strong verbal and written communication skills.

Logistics: shifts &starting times:

Please make sure this is communicated to candidates.

Mon Friday 8-5 Some overtime work may be required.

Contractor will be located in the Fort Worth office .