1 Outbound Call Center Agent - Hourly plus Commission Job in Phoenix, AZ

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Outbound Call Center Agent - Hourly plus Commission

AMP Payment Systems

Phoenix, AZ | Full Time

$37k-50k (estimate)

3 Weeks Ago

Outbound Call Center Agent - Hourly plus Commission

$37k-50k (estimate)

Full Time 3 Weeks Ago

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AMP Payment Systems is Hiring an Outbound Call Center Agent - Hourly plus Commission Near Phoenix, AZ

We are a growing payment processing company (merchant services industry), focusing on helping small to medium-sized businesses. We are dedicated to fostering a culture of growth, success, and collaboration, where every team member can succeed. We are looking for a driven, money-motivated, and team-oriented performer to join our growing Inside Sales team!You will be responsible for calling upon appointments set by our call center team and calling upon past appointments in our CRM that need followed up on, utilizing our script, rebuttals, and success-proven process, explaining the benefits of our program, and obtaining merchant statements via fax and email, to provide opportunities for our closing team to bring them onboard as a new customer of ours. You would need to maintain a positive and professional attitude when interacting with merchants over the phone, updating our CRM with brief notes after every call, and working as a team with our other Statement Pullers.Hours: Monday to Friday 7:00AM-3:30PMCompensation: $18/hour to START, with eligibility for additional increase after your first 90-days in the role, determined upon how quickly you can progress in the role. You will also be eligible for weekly bonuses, beginning on your very first day. There are weekly bonuses in addition to the hourly pay, that increase your hourly wage!What we have to offer:

Weekly pay schedule
Paid training
Weekly bonus opportunities - the bonus formula increases your hourly wage!
1on1 coaching and development
Growth opportunities
Team-oriented atmosphere
Employee recognition and appreciation
Benefits (medical, dental, vision and life insurance)
PTO (we have TWO PTO policies which means more paid time off for you!)
Collaboration and weekly team huddles

What you will be doing:

Making outbound calls to potential customers
Sending emails to potential customers to follow up on previous conversations
Calling appointments set by our call center and following up on previously generated appointments to explain the benefits of our program and obtain a merchant statement through fax or email
Building a pipeline of potential customers in your calendar and properly following up with them as promised
Maintaining a positive and professional attitude when interacting with customers over the phone
Meeting weekly quotas and daily call targets, utilizing our script and rebuttals
Updating our CRM with brief notes after each call
Working as a team with other Statement Pullers on the Inside Sales Team

Skills and qualifications:

At least 1 year of prior experience in a sales environment, where meeting regular quotas was a requirement for the role
Reliable attendance
Reliable performance
Active listening skills
Receptive to feedback
Computer skills (familiarity and comfortability utilizing programs like Google Chrome, Microsoft Outlook and Microsoft Teams)
Strong written and verbal communication skills

This is an IN OFFICE position. We are located on 19th Avenue & Camelback in Phoenix. Make sure this is a reliable commute for you before applying.
This position requires prior experience in an outbound phone sales or outbound call center experience where meeting regular expectations was necessary for the role *see skills and qualifications section*
Find out more about what it's like to work here, by checking out our Glassdoor page: https://www.glassdoor.com/Overview/Working-at-AMP-Payment-Systems-EI_IE1912165.11,30.htm