ANNUAL SALARY, FULL BENEFITS, 401K MATCH, AND PROFIT SHARING PLAN!

Amoura : Fresh Mediterranean is a family-owned and operated quick-serve (QSR) cafe at San Francisco International Airport.

We are looking for an independent self-motivated Quick Service (QSR) Manager with experience in the food and beverage industry to join our team.

This position is responsible for the management and direction of this location at the airport.

Responsibilities

Control all day-to-day operations : including overseeing labor & schedules

Provide guidance and leadership to hourly team while fostering our Culture of Caring

Partner with General Manager (GM) to create prep lists throughout the day; and assign production duties to staff in order to ensure that preparation quantities support forecasted business levels

Use tact and good judgment when dealing with challenges pertaining to guests and employees, and respond with patience and courtesy

Multitask calmly and effectively under pressure

Monitor employee side work and ensure employees comply with all sanitation / safety guidelines and procedures

Interview, hire, onboard, train, schedule, supervise and develop hourly employees

Monitor, address and document individual employee performance through on-going feedback, positive recognition, formal performance reviews, coaching and, when necessary, disciplinary action

Work a variety of days and shifts (including early mornings, late nights and weekends) at multiple sites as needed

Maintain proficiency in job functions of all positions and provide active back-up support when business needs require

Ensure that quality food is made and presented to our highest standards

Accommodates and documents the needs of customers; communicates these needs to the staff to ensure guest satisfaction.

Estimates food and beverage costs and requisitions or purchases supplies

Inspects food and food preparation to maintain quality standards and sanitation regulations.

Reviews financial transactions and monitors budget to ensure efficient operation, and to ensure expenditures stay within budget limitations

Controls and counts all charge and cash purchases at the end of each shift.

Oversees and monitors portion control standards of food and beverages for the staff.

Other duties assigned as needed.

Qualifications

3-5 years quick serve (QSR) management experience

Full proficiency in Toast POS system and Microsoft / Google Suite (Outlook, Excel, Word), a plus

Culinary & kitchen management skills, a plus

Strong operational skills in a customer service environment

Knowledge of inventory management systems

Experience with vendor negotiations & purchasing

Ability to communicate clearly and concisely, both orally and in writing

Last updated : 2024-05-22