Description

POSITION: Engagement Coordinator

REPORTS TO: Director of Learning and Engagement

FLSA STATUS: ? exempt ? non-exempt 

POSITION SUMMARY: Coordinate organization’s internal and external engagement events

EDUCATIONAL QUALIFICATIONS:

• Associates degree preferred

• At least two years’ proven successful experience in engagement activities.

• Proven success in event planning and execution.

• Experience in hospice care preferred.

KNOWLEDGE AND SKILLS:

• Knowledge of and commitment to the hospice philosophy of care

• Ability to work on an interdisciplinary team.

• Ability to work a flexible schedule.

• Ability to work effectively with others 

• Willingness to work with patients/ families regardless of race, color, creed, age, or sexual orientation. Must respect their beliefs and philosophy with an attitude of openness and receptiveness.

• Excellent computer skills to include Microsoft Office

• Multi-tasking skills

• Excellent written and oral communication skills

• Proven problem-solving skills

• Strong customer service skills 

• Positive energy and creativity

TRAINING-INITIAL AND ONGOING:

• Complete Hospice orientation program

• Obtain eight hours of continuing education per year, including mandatory safety in-service.

• Attend minimum of six staff meetings per year.

DUTIES AND RESPONSIBILITIES:

• Assist in orienting new team members, as requested

• Participate in quality improvement program

• Adhere to strict confidentiality 

• Adhere to safety policy and practices

• Complete employee time record accurately on a timely basis

• Cooperate with all government agencies and outside auditors

• Assist with the updating of policies and procedures, as appropriate

• Complete annual TB screening

• Assure all license, certifications, continuing education information and any other required documentation are submitted to human resources and kept current

• Maintain up-to-date documentation required and specified in Hospice policy and procedures

• Perform other duties assigned by supervisor

• Assist in coordination of staff recognition, special events such as Hospice Month and staff appreciation days

• Assist in planning, scheduling, communicating and preparing for employee engagement activities to include making arrangements for location, food and decorations

• Assist in internal and external recruitment activities as requested

• Assist in planning, scheduling, communicating, and preparing for new hire orientation

• Coordinate all AMOREM staff, community or volunteer engagement activity events including volunteer appreciation

• Participate in Management By Strengths, Energy Bus, Mature Teamwork and other organization training events

• Assist in new hire orientation presentations and new employee hospitality needs as requested

• Coordinate and assist with management of AMOREM’s employee engagement committee

• Assist in developing annual engagement calendar

• PHYSICAL QUALIFICATIONS:

• Visual acuity to read written documentation and computer tasks.

• Speech and hearing skills necessary for telephone interaction and face to face contact

• Ability to sit extended periods of time and perform administrative tasks.

• Ability to stand, bend and lift an average of 30 pounds.

• Manual dexterity with the ability to manipulate office equipment and keyboard for extended periods of time.

• Ability to walk, squat, kneel, climb, and balance.

Requirements

SPECIAL REQUIREMENTS:

• Must have an automobile with required insurance coverage and state driver’s license.