Organization:

Founded in 2003, AMI Housing is a California-based nonprofit organization whose mission is to house and support the most vulnerable residents of the Sierra Region by enhancing the lives of people with mental illness by providing housing, employment, and supportive services.

Job Summary:

The Onsite Property Manager is expected to reside onsite in a studio apartment and provide oversight to a 80 unit apartment complex location in Roseville, CA. This position will reside in their own private studio at no more than 2/3 of the fair market value in the form of rent (approximately $843.33 per month).

The Onsite Property Manager acts as a member of the overall operations team providing services to tenants and works in partnership with the supportive services staff to maintain occupancy and meet tenant needs. This position must perform minor chores around the complex, report both verbally and in writing to the AMI Housing, Inc. staff regarding any issues/concerns that arise at the complex, check in on tenants (at the direction of AMIH staff), when they might be experiencing a struggle, and provide supportive services to tenants should an emergency arise (i.e., call 911).

This position has a shift schedule and Onsite Property Manager must remain onsite during shift. SHIFT: Thursday-Sunday 1:30pm-10:00pm OR Saturday - Tuesday 1:30pm-10:00pm (Full-Time, 32 hours per week)

Examples of essential duties may include, but are not limited to, the following:

• Oversee the day-to-day operations of AMIH property to ensure compliance with California landlord and tenant laws.
• Work collaboratively with AMIH Leadership, support staff, and community partners to ensure the tenant’s needs are met and any issues, difficulties, or concerns are addressed promptly.
• Respond to resident inquiries, complaints, and concerns promptly
• Supervise leasing and maintenance staff, including delegating work, reviewing work, maintaining deadlines, training, and scheduling.
• Complete minor repairs on property units and arrange for necessary repairs to properties in collaboration with the program director and facilities technician.
• Track and report repairs and expenses for each unit and submit regular expense reports to the asset property manager or owners.
• Enforce apartment community rules and regulations and provide documentation of disputes or issues and their resolution.
• Ensure vacant units are ready for new occupants. Assist with the management of evictions and the process of residents vacating units. Attend court proceedings as necessary.
• Assist with the collection of rent and other fees from residents. Assist with the issuance of Pay or quit notices for late rent.
• Provide support to residents who may be experiencing a crisis. Work collaboratively with community partners to resolve problems (e.g., calling EMS, Mobile Crisis, assigned service coordinator, or law enforcement).
• Establish a collaborative relationship with AMIH staff members and community partners.
• Generate newsletters for residents and arrange resident meetings.
• Review and approve lease agreements and conduct potential resident interviews.

Skills:

• Knowledge of rental contracts and laws/regulations about property management and antidiscrimination.
• Knowledge and ability to perform general household maintenance and repairs.
• Familiarity with best practices, including but not limited to harm reduction, trauma-informed care, and motivational interviewing concepts and strategies.
• Strong capacity to build strong relationships with various program participants, colleagues, and community members.
• Solid written and verbal communication skills. Strong conflict resolution skills and demonstrated ability to deal with sensitive situations tactfully and diplomatically. Able to depersonalize any program resident complaints and remain calm.
• Must multitask with attention to detail while working in a fast-paced and sometimes chaotic environment.
• Attention to detail and ability to review documentation for accuracy and completeness.

Ability to:

• Promote a positive living environment.
• Ability to work effectively independently and as part of a team with flexible and adaptable work style.
• Demonstrated ability to deal with sensitive situations with tact and diplomacy
• Ability to plan, organize, and prioritize work and demonstrated ability to work under pressure, multi-task conflicting demands, meet deadlines, and work independently
• Make rapid and accurate arithmetic calculations, including addition, subtraction, multiplication, and division.
• Understand the organization and operations of the AMIH and community partners as necessary to assume assigned responsibilities.
• Knowledge and experience with general maintenance tools, supplies, and equipment such as, but not limited to, hand tools, hammers, drills, saws, pressure washers, blowers, paint equipment, chemicals, ice/snow removal equipment, ladders, landscaping equipment, sanders, and safety equipment.

Work Experience:

• 3 years of property management experience and 2 years working with low-income housing complex
• Experience working with individuals with mental illness, drug/alcohol abuse, homelessness, or other social services (Preferred).

Education/Background:

• High School Diploma or equivalent (Required)
• Bilingual fluency (English/Spanish) (Preferred)
• Complete and pass pre-employment background checks (Livescan fingerprints, drug and alcohol testing, credit check and criminal background checks)
• Must possess a valid driver's license with a clean driving record (Required)
• Must have own, reliable transportation.

AMIH is an equal opportunity and drug free employer.

Job Type: Full-time

Pay: $18.00 per hour

Expected hours: 32 – 40 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Experience level:

• 3 years

Schedule:

• 8 hour shift
• Day shift
• Evening shift
• Every weekend
• Holidays
• On call
• Overtime

Education:

• High school or equivalent (Required)

Experience:

• Property management: 3 years (Preferred)
• LIHTC: 2 years (Preferred)

Work Location: In person