Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose.

If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere. Apply today!

What you will be doing

Under general direction of the Manager of Inside Sales, the Inside Sales Specialist uses the ABDC Challenger Sales process to develop, maintain, and implement long-term business partnerships with their assigned customers with a heavy emphasis on PRxO generics and ABDC Suite of offerings.

This includes providing industry knowledge, total value explanation and taking orders in an effort to provide value. This is achieved by working closely with the Manager of Inside Sales, Generic Manager, Generic Director and their field sales counterpart to identify target accounts : existing compliance issues and high potential new opportunities.

Drives Generic sales in a targeted group of accounts.

Achieves monthly sales / activity goals established in conjunction with department counterparts. This may include but not limited to call volume, % of calls leading to an order, order volume and revenue.

Monitors and analyzes reports and data to measure profitability growth of Contracted Generics; develops and implements strategies to insure continued success of that growth.

Demonstrates meticulous follow-through when interacting with customers; tailors solutions and sales messages to meet the customer’s needs and continuously follow-ups to capture additional business and revenue opportunity.

Use of the SalesForce will be mandatory to update customer activity to insure visibility to field sales counterparts.

Updates existing customers on any new programs, promotional activity, promote different pricing strategies, new / existing products and services as well as inquires and assists with any current issues or unresolved problems.

Collaborates with Field Sales, specifically the Sales Executive role, to create account-specific strategies taking into consideration such factors as customer's vision and goals, current Contract Generic sales and compliance, and generics best practices.

Develops a deep understanding of customer needs through dialogue; develops competitive knowledge at both the market level (, services provided by competitors) and the specific customer level (, what is the specific competitive environment for this customer) to teach the customer and tailor the solution allowing for targeted and appropriate application of Cencora Suite of Solutions.

Partners with Corporate Generics team and other Generic Directors to implement a single, consistent Contracted Generics approach.

Aligns on a single set of components to incorporate in account-specific compliance and new sales strategies.

Supports and executes individual programs to drive Contracted Generic PRxO sales (, new product launches, brand drug conversion, compliance efforts.

Provides feedback, industry knowledge and specific recommendations to Corporate Generics team on programs, policies, products and prices.

Must be willing to travel on a limited basis to annual meetings.

Performs related duties as assigned.

What your background should look like

Requires broad training in fields such as business administration, sales, marketing or similar vocations generally obtained through completion of a four year bachelor's degree program or equivalent combination of experience and education.

Normally requires minimum of four (4) plus year’s directly related experience. Experience in pharmaceutical industry is desirable.

Two years of phone / call center experience

Ability to adjust to daily product / procedure changes

Ability to build and maintain customer relationships / committed to customer satisfaction

Competent understanding of management, sales planning and goal setting, successful strategic and selling techniques, and related information

Ability to communicate effectively, both orally and in writing, for the purpose of disseminating information

Strong interpersonal skills; ability to develop and maintain cooperative working and business relationships

Ability to interpret customer financial data and develop successful strategies to deal with financial issues that are identified

Ability to interpret industry trends and competitive information and develop strategies and tactics to respond to changes in the marketplace

Strong creativity skills; focused and disciplined

Competent understanding of Customer Value Chain

Working knowledge of computers necessary to operate effectively with company systems and programs

What Cencora offers

We provide compensation, benefits, and resources that enable a highly inclusive culture and support our team members’ ability to live with purpose every day.

In addition to traditional offerings like medical, dental, and vision care, we also provide a comprehensive suite of benefits that focus on the physical, emotional, financial, and social aspects of wellness.

To encourage your personal growth, we also offer a variety of training programs, professional development resources, and opportunities to participate in mentorship programs, employee resource groups, volunteer activities, and much more.

Schedule

Full time

Salary Range*

$41,600 - 59,400

This Salary Range reflects a National Average for this job. The actual range may vary based on your locale. Ranges in Colorado / California / Washington / New York State-specific locations may be up to 10% lower than the minimum salary range, and 12% higher than the maximum salary range.

Affiliated Companies :

Affiliated Companies : AmerisourceBergen Services Corporation

Last updated : 2024-03-25