Description

Department: Operations

Rank: Field Training Officer

Reports To: Director of Operations

FLSA Status: Non-Exempt

Summary:

A Field Training Officer (FTO) is an experienced or senior member of our organization who is responsible for the training of a probationary level field employee as well as non-probationary level field employees. EMS requires extensive training beyond what is taught in a classroom setting. These men and women are our chosen tools to accomplish this task successfully. Employees hired into this position are subject to a six month introductory probationary period.

The duties of the FTO are vast. They involve being a role model, teaching the field employee the policies of the company, teaching the employee how to correctly apply the concepts they learned in the classroom to field operations, and evaluating the employee on his or her progress in the program. New field employees will be expected to work with an FTO for a pre-determined amount of time, or until the FTO, in coordination with the administrative staff, determines that they are ready to work on their own.

FTOs will be next in-line for promotional opportunities and will receive all the training opportunities as a shift supervisor. In the absence of the shift supervisor the FTO may be asked to fill in as the Shift Lieutenant.

Essential Duties and Responsibilities:

§ Ensures the proper training and instruction of new employees ensuring adherence to AmeriPro EMS policies, procedures, guidelines, directives, and standards.

§ Responsible for remedial evaluations/training of current employees.

§ Responsible for reviewing of patient care reports ensuring that medical protocols are followed.

§ Responsible for being involved in patient care protocol reviews and updates.

§ Responsible for ensuring completion of daily, weekly, and monthly unit check offs.

§ Ensures unit and crewmembers adhere to AmeriPro EMS policies, procedures, guidelines, directives, and standards. Reports any deficiencies to the shift supervisor or Director of Operations.

§ Maintain a state of readiness and professionalism while on-duty.

§ Maintain a professional appearance and conduct while in company uniform either on or off duty.

§ Self-motivated and requires little supervision and direction.

§ Responsible for ensuring the cleanliness of stations and proper techniques are used when cleaning vehicles.

§ Performs other such duties as may be required.

§ Maintain a professional attitude, void of hostility or harsh demeanor

Qualifications

Minimum FTO Qualifications:

§ Active EMT/Paramedic license.

§ EVOC or equivalent instructor certification (within 1 year).

§ Successful completion of interview (panel or with Director of Operations).

§ Successful completion of application process to include recommendation letters.

§ Sponsorship from a current FTO.

Knowledge:

§ Knowledge of company Standard Operating Procedures and Policies.

§ Knowledge of company medical director approved protocols.

§ Knowledge of local area and ability to read and interpret local maps.

Ability:

§ Demonstrated ability to read and understand medical terminology.

§ Demonstrated ability to write reports, and correspondence.

§ Demonstrated ability to effectively present information and respond to questions regarding patient care, AmeriPro EMS operations and other customer service issues.

§ Demonstrated ability to utilize personal computer systems including PCR reporting, email, and MDT applications.

§ Demonstrated ability to utilize basic computer skills including MS Office.

§ Demonstrated ability to supervise, motivate, and train subordinates effectively through positive attitude and compassion.

§ Demonstrated ability to effectively communicate at all levels, both orally and in writing

§ Demonstrated ability to represent AmeriPro EMS and other team members as an EMS professional.

Requirements:

§ Required to attend meetings.

§ Required to cross train as a Shift Lieutenant.

§ Required to maintain a flexible schedule for different shift deployments.

§ Required to maintain a file free of written disciplinary actions.

§ Required to maintain at all times a minimum certification of EMT/Paramedic or higher.

§ Required to attend all training classes relevant to field supervision.

§ Required to maintain full time employment with AmeriPro EMS, unless part time is granted by the Director of Operations.

§ Prompt and regular attendance at work and mandatory meetings.

Physical Requirements:

While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee frequently is required to stand and walk. The employee is occasionally required to sit, climb, stand, or balance. The employee must frequently lift and/or move up to 180 pounds and occasionally lift and/or move up to 300 pounds with assistance from others. Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

Working Environment:

Due to the nature of EMS Care working conditions, employees may be exposed to inclement weather, potentially hazardous conditions, psychological stressors, diseases and other illnesses. Frequent interruptions, work pressure, difficult personalities and irregularities in work schedule are expected. Employee is subject to continually changing deadlines, while performing the duties of this job. The

employee will be occasionally required to attend meetings, some of which may take place outside of regular working hours. The employee will occasionally go for periods of time without sleep, food, or breaks as determined by call load.

DISCLAIMER:

The information provided in this description has been designed to indicate the general nature and level of work performed by incumbents within this job. It is not designed to be interpreted, as a comprehensive inventory of all duties, responsibilities, qualifications and working conditions required of employees, assigned to this job. Management has sole discretion to add or modify duties of the job and to designate other functions as essential at any time. This job description is not an employment agreement or contract.