Founded in 1992, Baltimore Crisis Response, Inc. (BCRI) is a nonprofit behavioral health services organization based in Baltimore City. Primarily serving low-income communities in Baltimore and Maryland, BCRI provides call center services, mobile crisis response, residential treatment, case management, EMS/LE diversion, and community outreach. BCRI’s mission to provide timely and effective community-based services in the least restrictive environment. In the last two years, BCRI has expanded its services and operations immensely, increasing workforce by around 60% and creating new service lines and locations to provide crisis and behavioral health services to more communities than ever before. However, this recent expansion of BCRI’s services to new regions and populations has resulted in a need for administrative capacity to support the resulting increase in scale and impact. The goal of this project is to build capacity and sustainability for BCRI in various administrative areas of focus so that BCRI can maximize its expansion to serve communities of Maryland as effectively as possible. The VISTA Volunteer Coordinator will build volunteer capacity and sustainability, such as implementing a volunteer engagement plan, engaging communities to share volunteer opportunities, identifying and developing volunteer opportunities across the organization, and managing volunteer programs. They will also collaborate with BCRI staff and board members, external stakeholders, and other behavioral health providers to coordinate volunteer programs and create sustainable volunteer practices that will support BCRI’s expansion. BCRI is seeking applicants with a minimum of 1 year of relevant experience and a high school diploma. Preferred qualifications are 2-5 years of relevant experience and some college education, preferably a bachelor’s degree or greater. Other desired skills include professionalism, teamwork, writing/editing skills, and a willingness to learn and grow.

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