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Job Description


Americold provides temperature-controlled warehousing and transportation to food producers, restaurants, schools and retail outlets such as grocery stores. We're proud to provide an essential link in the food industry supply chain and to help put food on tables around the world. Based in Atlanta, Georgia, Americold owns and operates temperature-controlled warehouses around the world. We have over 16,000 associates and offer a wide variety of career opportunities - from warehouse forklift operators and supervisors to accounting, administration, business development, customer support, engineering, transportation, and technology solutions positions.


Primary Responsibility: Under general supervision, the Dispatcher schedules and dispatches vehicles into and out of loading docks and from facility for conveyance of materials and freight. Duties may include using radio, telephone, or computer to transmit assignments Essential Functions: • Prepares daily dispatch schedule for drivers and equipment. • Utilizes dynamic routing program to efficiently route outbound product. • Seek out and schedule backhauls where appropriate; provide inbound report receiving. • Builds and updates inbound and outbound orders in dispatch program. • Responds promptly to driver inquiries regarding, but not limited to, breakdowns, directions, product count discrepancies. • Monitors drivers’ hours to prevent DOT violations. • Adjusts delivery and backhaul assignments to accommodate breakdowns, late trucks and other changes. • Follow attendance policy, show up for work on time and ready to work assigned shift. • Performs other duties as required and assigned.


Qualifications & Experience: • High school diploma or general education degree (GED) preferred, or at least one year related work experience. Knowledge, Skills and Abilities: • Ability to work in fast-paced, deadline-oriented environment. • Good customer service skills • Ability to communicate effectively with variety of individuals • Ability to pay close attention to detail. • Must be able to relate to other people beyond giving and receiving instructions: they must get along with co-workers without exhibiting behavioral extremes; perform work activities requiring reasoning, negotiating, instructing, persuading, or speaking with others; and respond appropriately to criticism from a supervisor. Physical Requirements: • Requires the ability to sit for long periods of time, with frequent interruptions • Requires several hours per day of sitting, getting up and down from chairs, and reaching, or bending • Requires manual dexterity with normal hand and finger movements for typical office work • Talking, hearing, and seeing are important elements of completing assigned tasks • May require travel by automobile and airplane up for business • May require a visit facility operations in temperatures at or below freezing • May carry loads related to travel and occasionally lifts, carries, positions, or moves objects weighing up to 20 pounds • Requires the use of various electronic tools • Requires the ability to relate to others beyond giving and receiving instructions: must partner with colleagues without exhibiting behavioral extremes • Requires the performance of work activities including reasoning, negotiating, instructing, persuading, or speaking with others; and respond appropriately to constructive feedback from executive management Americold is an Equal Opportunity/Affirmative Action Employer. EOE/AA M/F/D/V DFW.

Company Overview

  • Website
  • Headquarters ATLANTA, GA
  • Size 7,500 - 15,000
  • Founded 1903
  • Type Public
  • Revenue $1B - $3B
  • Industry Transportation
  • About americold logistics, llc
  • Americold owns, operates and develops temperature controlled warehouses for food service providers.

Skills for Dispatcher

The job skills required for Dispatcher include Customer Service, Transportation, Communicates Effectively, Responsibility, Customer Support,and Supply chain etc. Having related job skills and expertise will give you an advantage when applying to be a Dispatcher. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Dispatcher. Select any job title you are interested in and start to search job requirements.

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Career Path for Dispatcher

The following is the career advancement route for Dispatcher positions, which can be used as a reference in future career path planning. As a Dispatcher, it can be promoted into senior positions as a Limousine Chauffeur III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Dispatcher. You can explore the career advancement for a Dispatcher below and select your interested title to get hiring information.

How to Become a Dispatcher

If you are interested in becoming a Dispatcher, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Dispatcher for your reference.

Step 1 Understand the job description and responsibilities of a Dispatcher

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Step 2 Knowing the best tips for becoming a Dispatcher can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Dispatcher jobs
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Step 3 View the best colleges and universities for Dispatcher

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