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Attend to guests’ needs, including, but not limited to, registration, checkout and cashiering.
Assure highest possible level of guest satisfaction.
Greet and welcome guests upon arrival. Register guests into the computer, verifying reservation, address, and credit information. Promote the Preferred Guest Program and provide recognition and benefits to all present members.
Accept payment for guests’ accounts both at the time of registration and at checkout. Maintain a house bank and make a deposit and accurate report of receipts daily. Post miscellaneous charges as requested.
Capture sales through reservations and sales inquiries.
Coordinate front desk activities to assure that guest service standards are consistently met and optimum number of rooms are occupied.
In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the manager based upon the particular requirements of the hotel.
The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of knowledge, skills and abilities.
Most work tasks are performed indoors. Temperature is moderate and controlled by hotel environmental systems. Must be able to stand and exert well-paced ability for up to 4 hours in length. Must be able to exert well-paced ability to reach other departments of the hotel on a timely basis. Must be able to exert well-paced ability in limited space. Must be able to lift up to 15 lbs. occasionally. Requires grasping, writing, typing, standing, sitting, walking, repetitive motions, bending, climbing, listening and hearing ability and visual acuity. Talking and hearing occur continuously in the process of communicating with guests, supervisors and other employees. Ability to spend extended lengths of time viewing a computer screen. Requires manual dexterity to use and operate all necessary equipment. Must have finger dexterity to be able to operate office equipment such as computers, printers, 10-key adding machine, multi-line touch tone phone, filing cabinets, FAX machines, photocopiers and other office equipment as needed.
Due to the cyclical nature of the hospitality industry, employees may be required to work varying schedules to reflect the business needs of the hotel. In addition, attendance at all scheduled training sessions and meetings is required.
This job summary is not an exclusive or exhaustive list of all job functions that an employee in this position may be asked to perform from time to time.
Part Time
Accommodations
$26k-34k (estimate)
05/20/2023
06/29/2024
americinnup.com
Princeton, MN
25 - 50
Accommodations
The job skills required for Front Desk Agent Part Time include Guest Service, Credit Card, Laundry, Communication Skills, Listening, Hospitality Industry, etc. Having related job skills and expertise will give you an advantage when applying to be a Front Desk Agent Part Time. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Front Desk Agent Part Time. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Front Desk Agent Part Time positions, which can be used as a reference in future career path planning. As a Front Desk Agent Part Time, it can be promoted into senior positions as a Front Desk Clerk, Sr. that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Front Desk Agent Part Time. You can explore the career advancement for a Front Desk Agent Part Time below and select your interested title to get hiring information.
If you are interested in becoming a Front Desk Agent, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Front Desk Agent for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Front Desk Agent job description and responsibilities
When guests are ready to depart, the front desk agent generates their final bills and checks them out.
12/11/2021: Atlanta, GA
A Front Desk Agent ensures customers receive the best service possible from the property.
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Some front desk agents served a hotel associate apprenticeship.
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The front desk agent can check different guest queries, they can check different problems and various complaints.
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The front desk agent can also post charges towards a guest account.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Front Desk Agent jobs
Check for sold-out dates before promising availability.
12/09/2021: Johnstown, PA
Desk Clerks typically study at similar levels compared with Front Desk Agents.
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Make checklists and to-do lists.
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Seek Out Hospitality Skills Training Opportunities.
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Finally, Add A Summary Or Objective Statement.
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Step 3: View the best colleges and universities for Front Desk Agent.