Are you a talented IT Support Technician with strong interpersonal skills and a knack for problem-solving? Do you work well with a team and have a desire to excel in a Linux-based High-Performance Computing (HPC) environment? If so, we want you in to join our talented team in Arlington, VA!

As an IT Support Technician, you will:

• Work with a team of driven, supportive, and highly skilled professionals
• Receive a robust benefits package that includes Employee Stock Ownership Plan!
• Enjoy flexibility managing your work hours and personal needs with a single accrual leave plan!
• Work with leading-edge technologies in a classified environment

A week in the life of an IT Support Technician, you will:

• Perform Service Help Desk functions supporting all HPC users with courteous responses to their HPC system operations and maintenance activities issues.
• Support System Administrators (SA) in creating, administering, and managing user accounts.
• Design and produce basic service ticket reports and performance tracking.
• Support to SA and Engineering team in installation and testing of HPC system components, including setup and configuration of:
  • hardware and software
  • computing and data storage servers
  • networking equipment
  • computing peripherals
• Provide responsive assistance to SA with backup management, security issues, set up and configuration of Linux servers and software.
• Assist SA in performing timely hardware replacement not covered by third-party vendor maintenance agreements.
• Assist Network personnel in configuration of networking equipment, ensuring network security, and managing firewalls.
• Implement necessary measures to comply with all Program security requirements.
• Adhere to all IT policies, processes, and procedures.
• Manage changing priorities.

• Active TS/SCI clearance required 
• CompTIA Security CE cert or equivalent IAT-II level cert (e.g., CCNA-Security, CySA , GICSP, GSEC, CND, or SSCP)
• 3-5 years of Microsoft Windows Operating Systems experience, including:
  • Microsoft Windows 10 and Server 2016 Operating Systems
  • DHCP, DNS, Active Directory, and group policy management
• Familiarity with Linux Operating System
• Familiarity with the Risk Management Framework (RMF)

Who We Are:

Founded in 1975, AMERICAN SYSTEMS is one of the largest employee-owned companies in the United States. We are a government services contractor focused on delivering Strategic Solutions to complex national priority programs with 100 locations worldwide. Through our focus on quality, strong cultural beliefs, and innovation we deliver excellence every day.

Company Awards:

• Forbes National Best Midsize Companies
• Energage National Best Workplaces, National 
• Washington Post Best Workplaces

Veteran Hiring Awards:

• U.S. Department of Labor Hire Vets Medallion
• BEST FOR VETS by Military Times
• TOP 10 MILITARY FRIENDLY EMPLOYER by MilitaryFriendly.com

AMERICAN SYSTEMS is committed to pay transparency for our applicants and employee-owners. The salary range for this position is $100,000 - $120,000. Actual compensation will be determined based on several factors permitted by law. AMERICAN SYSTEMS provides for the welfare of its employees and their dependents through a comprehensive benefits program by offering healthcare benefits, paid leave, retirement plans, insurance programs, and education and training assistance.