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Responsibilities:
- Coordinate and schedule the delivery of goods and services to customers
- Communicate with drivers, suppliers, and customers to ensure timely and accurate deliveries
- Dispatch drivers to pick up and deliver freight
- Utilize GIS and transportation management systems to track shipments and optimize routes
- Collaborate with supply chain partners, including 3PL providers, to ensure efficient operations
- Monitor and update shipment status in the system
- Handle customer inquiries and provide exceptional customer service
- Maintain accurate records of dispatch activities
Requirements:
- Previous experience in dispatching or a related field preferred
- Knowledge of supply chain operations and logistics processes
- Strong communication skills, both verbal and written
- Familiarity with phone systems and phone etiquette
- Proficiency in using transportation management systems (TMS) or similar software
- Ability to multitask and prioritize tasks in a fast-paced environment
- Attention to detail and strong organizational skills
- Knowledge of SyteLine or other ERP systems is a plus
Note: This job description is not intended to be all-inclusive. The employee may perform other related duties as negotiated to meet the ongoing needs of the organization.
Job Type: Full-time
Pay: From $18.00 per hour
Benefits:
Schedule:
Language:
Shift availability:
Ability to Commute:
Work Location: In person
Full Time
$46k-61k (estimate)
11/17/2023
04/30/2024
The job skills required for Dispatcher Assistant include Customer Service, Transportation, Logistics, Communication Skills, Life Insurance, Organizational Skills, etc. Having related job skills and expertise will give you an advantage when applying to be a Dispatcher Assistant. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Dispatcher Assistant. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Dispatcher Assistant positions, which can be used as a reference in future career path planning. As a Dispatcher Assistant, it can be promoted into senior positions as a Limousine Chauffeur III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Dispatcher Assistant. You can explore the career advancement for a Dispatcher Assistant below and select your interested title to get hiring information.