Primary Purpose of Job

Manages and directs a team of network engineers in the planning, configuration, and installation of network systems, including LANs, LAN internetworking, and WAN environments, inclusive of connections to partner networks.

Major Job Accountabilities

• Manages the networking administration team in performing infrastructure enhancements, production support, change management, and incident management.
• Develops, configures, maintains, supports, and optimizes all new and existing network hardware, software, and communication links.
• Establishes priorities and target date commitments; oversees the scheduling of infrastructure support resources and forecasts potential resource commitment. 
• Participates in the collaborative design of technology enhancements to address new business needs & participates in infrastructure strategy discussions. Enhances the customer experience by fostering an environment of service excellence.
• Implements appropriate IT general controls to ensure that applications process in a safe and secure mode. Oversees and ensures supported applications adhere to IT Architecture Committee standards. Coordinates and facilitates infrastructure support activities and functions with third-party outsourced providers and vendors.
• Oversees infrastructure support processes and ensures effective 24/7 support for critical production systems. Develops, implements, and maintains policies, procedures, and associated training plans for network resource administration and use.
• Trains, coaches, and develops the network administration team in execution of their day-to-day assignments, as well as their career progression. Maintains key metrics to monitor the overall team performance.

Experience Required

• Minimum 5 years of direct experience developing and managing Technology Infrastructure operations teams

Required Skills or Training

• Possesses experience in managing projects to deliver IT solutions in a time-critical manner.
• Demonstrates strong leadership skills through performance management, training, mentoring, etc.
• Demonstrates highly effective interpersonal skills, including the ability to communicate effectively with other teammates, vendors, and business partners.

Professional Certifications, Licenses, And/or Registration Requirements

• Cisco CCNA Certification preferred

EOE, including disability/veterans 

At American Savings Bank, we welcome and support all individuals and celebrate the diversity of our team members, customers and community. We are committed to ensuring that our online application process is accessible and provides an equal employment opportunity to all job seekers. If you need assistance searching for a job or submitting an application, please contact us by calling 808-538-2000 and a member of our Recruitment team will follow up with you. Mahalo for your interest in American Savings Bank!