Nature and Scope

Monitors building security.

Essential Duties and Responsibilities

• Monitor multiple electric gates via video system and coordinate entry/exit into the facility.

• Documents daily activity in a logbook.

• Documents incidents on appropriate company documentation.

• Escort contractors, vendors and visitors throughout the facility.

• Issues keys and maintains a log.

• Resolves confrontation and employee issues as needed.

• Issues security badges, both temporary and permanent. Operate photo I.D. badge machine.

• Monitors video system and reviews tapes as requested.

• Excellent phone skills: transfer, page, and take messages.

• Interface with Facility Department to dispatch Maintenance Personnel.

• Must monitor, activate and deactivate the intrusion alarm system and fire alarm system. Respond to alarms as required by SOP.

• Responds to medical emergencies as needed and acts as a liaison with local police & fire departments. Completes all forms and notified appropriate management as per SOPs and safety procedures.

Education Requirements and Qualifications

• High school diploma or equivalent. Minimum of 1-year experience in a security position.

• Must possess and maintain a valid NYS Driver's License.

• Must possess and maintain a valid & active NY State Security License.

• Valid first aid and adult CPR/AED certifications.

• Must handle multiple tasks simultaneously (i.e. phone, monitor video system, observe employee entry).

• Effective communication skills, both verbal and written, required.

• Ability to work independently.

• Must be flexible to work on multiple shifts and holidays. This position is part of a multi-shift operation and may require assignment to a regular off shift and/or weekends schedule.

• Ability to work overtime as needed, sometimes on short notice.

Physical Environment and Requirements

• Must be able to work at an interior post as well as an exterior Guard Booth post.

• Ability to lift up to 50lbs.

• Must be able to sit for extended durations as needed.

• Must be able to stand for extended durations as needed.

• Must maintain a professional appearance as this is a uniformed position.