Summary:

To assist in the assembly, installation and repair of plumbing or structural leaks on pools and/or spas. Perform all duties while maintaining our business objective to provide excellent customer service.

Essential Duties and Responsibilities: include, but not limited to;

• Provide egress/ingress for repairs under supervision of lead pool technicians.
• Operation of various hand tools & power tools that are regularly used in the industry.
• Ability to lift up to 100 pounds.
• Repetitive motion to include, but not limited to: bending, reaching, squatting
• Must be comfortable in water (all depths)
• Assist lead pool technicians in daily activities as needed.
• Keep work sites clean while assisting lead pool technicians.
• Compose and type routine correspondence as needed.
• Must keep company vehicle clean and operational.
• Other duties as assigned.

Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Active Listening: Give the customer full attention
• Strong customer service skills
• Each service call must be handled promptly, and in a way that positively maintains our organization’s excellent reputation
• Regular attendance and promptness
• Responsibilities occasionally may require an adjusted work schedule or overtime in order to meet deadlines
• Excellent communication, strong writing, analytical and creative skills.
• Demonstrate interpersonal skills and proficiency in business vocabulary to effectively represent the company

Education:

High School Diploma or GED

General Skills:

• The ability to write reports, business correspondence and procedure manuals with good grammar, punctuation and spelling.
• Ability to calculate figures and amounts, such as discounts, interest rates, and percentages. The ability to apply basic math concepts.
• Ability to solve practical problems while dealing with a variety of variables
• Ability to interpret a variety of instructions furnished in written, oral, diagram or schedule form.

Certifications, Licenses, Registrations:

Valid driver’s license

Work/Environmental Conditions:

While performing the duties of this job, the employee regularly works outside in many different elements. Odors may be present. The noise level in the work environment is usually moderate. Safety policies are adhered to.

• Frequently work at fast pace with unscheduled interruptions.
• Outdoor environment with exposure to excessive noise, dust, fumes, vibrations and temperature changes.
• Distance driving (when applicable)