The American Kennel Club Museum of the Dog is currently seeking individuals to join the retail services team. As a Visitor Experience Assistant, you will serve as the face of the institution. Duties include greeting visitors, processing admission payments, answering general inquiries, and servicing the Museum Gift Shop.

• Weekend shift (Friday - Sunday), plus some special events as needed
• Starting pay is $16 per hour.

Primary Job Duties

• Provide customer service to all guests, including answering inquiries and having general knowledge of museum exhibitions and programming as well as knowledge of membership benefits
• Processes admission payments and gift shop payments using a variety of payment types – i.e. cash, credit card, etc. using retail tablets
• Responsibly handle confidential information 
• Supervise gift shop merchandise, prepare merchandise for sale
• Assist with locker rentals and coat check 
• Ensure the welcome vestibule and gift shop remain tidy and encourage the flow of foot traffic 
• Work with other sales associates and communicate effectively with supervisor 
• Perform opening and closing duties, including alarming 
• General clerical work
• Assist with maintenance of AKC Museum of the Dog Library and activities table
• Enforcing social distancing protocol
• Assist with wayfinding, general inquiries and observing visitor's behavior in the gallery spaces and monitoring for restricted items and touching of the artwork
• Light cleaning duties
• Other duties as assigned

The salary range for this position in New York City is $16.00/hour; however salary offered may vary depending on skills, experience, job-related knowledge, and location.