ABOUT THE COMPANY

American GI Forum - National Veterans Outreach Program is a nonprofit organization. Our mission is to establish and maintain a comprehensive community service agency with a diversified funding source serving the needs of Veterans, their families, and other individuals of the community who are in need. Our goal is to establish innovative programs of service for the contemporary needs, through an expansion and growth policy that will seek complimentary services that will generate self-sustaining mechanisms for the organization.

• Bachelor's degree level and one year case management experience working with individuals that are rapid-rehousing and homeless (Masters preferred).
• Must be able to handle a flexible work environment and have strong decision-making skills.
• Must provide proof of education level attainment with application.
• Must be knowledgeable of computers and various software programs including Microsoft Word, Excel, Access, Power Point or other database programs.
• Must have a valid Texas driver’s license, pass a drug test & background check.
• Must also provide proof of current liability vehicle insurance.
• Prepare and submit support service requests as needed.
• Prepare and submit MIS data information on the client cases as required.
• Responsible for processing support services requests and collecting verification receipts for all expenses.
• Maintain clients’ files, including documentation, case notes, and follow-ups. Responsible for preparing all applicable correspondence related to the client.
• Responsible for achieving the client goals assigned and prepared to provide corrective action plans for the same.
• May participate in preparing documents, reports, literature, or presentations.
• Must understand the nuances of the veterans’ community and are expected to always demonstrate sensitivity and patience with the clients.
• Confidentiality of client information, donors, team members and the AGIF-NVOP. Such information is to be disclosed on a need-to-know basis only.
• Responsible for being sensitive to the needs of program participants and must always treat clients with respect and professional care.

JOB REQUIREMENTS

• Must have a Bachelor's Degree from an accredited college or university and at least (3) years’ experience in a responsible position interacting with low-income persons or families, veterans, specifically performing as a case manager in job counseling, employment, job training, job development, employment services or related field preferred.
• Or a minimum of an Associate’s Degree from an accredited college with a minimum of (5) years’ significant experience in related work experience.
• Must have transportation and a valid Texas driver’s license.
• Must also provide proof of current vehicle liability insurance.
• Must pass a drug test and background record check.

• Typing
• Computer literate in using Word, Excel, Access, PowerPoint, and Outlook
• Good understanding of the multitude of problems faced by applicants.
• Professional and productive demeanor, as well as ensuring that actions are supportive of others.
• Must be able to effectively communicate verbally and in writing.
• Must be able to speak before groups when necessary.
• Must be able to make independent decisions in coordination with service objectives.

• Retirement Program
  • 6% Employer matching (after 1 year of employment; 100% vested)
• $500, company-provided, monthly allowance for:
  • Dental insurance
  • Health insurance
  • Vision insurance
• 12 hours (monthly) of PTO (after completed probationary period)
• Employer provided life insurance
• 5% salary increase after completing probationary period
• 14 paid holidays

It is the policy of the Company to be an Equal Opportunity Employer that protects applicants and employees from discrimination in hiring, promotion, discharge, pay, fringe benefits, job training classification and other aspects of employment on the basis of race, color, religion, sex, (including pregnancy), disability, age, national origin and genetics. It’s also the policy of the Company to hire individuals solely upon the basis of their qualifications and ability to do the job to be filled. The American GI Forum National Veterans Outreach Program (NVOP) is committed to assuring equal opportunity and equal access to services, programs and activities for individuals with disabilities. It is the policy of NVOP to provide reasonable accommodation to a qualified individual with disabilities to enable such individual to perform the essential functions of the position for which the individual is applying and for which the individual is employed. Additionally, it is the policy of the NVOP to provide reasonable accommodation for religious observers. The policy applies to all employment practices and actions. It includes, but is not limited to, recruitment, job application process, examination and testing, hiring, training, disciplinary actions, rate of pay or other compensation, advancement, classification, transfer, reassignment and promotions.