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Casino Field Service Technician (FT)
$56k-74k (estimate)
Full Time 2 Months Ago
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American Gaming Systems is Hiring a Casino Field Service Technician (FT) Near Williston, ND

*1500 SIGNING BONUS and up to $3500 in relocation*
AGS offers a competitive benefits plan with 401 K , Medical, dental, etc. as well as a lucrative annual bonus plan. Also, we offer hands- on training to ensure our new- hires are successful. 
Job Overview:
The Field Service Technician I is responsible for the service, installation, conversion, upgrade and preventative maintenance of all AGS gaming equipment. This is an entry-level position and does not work standard, set hours as work activities may occur throughout a 24-hour day, 7 days a week, including holidays. This position reports to the Regional Service Manager or Field Service Supervisor.
Responsibilities:
  • Performs preventative maintenance and general maintenance on AGS gaming equipment.
  • Completes all reports and paperwork in a timely manner.
  • Performs technical procedures on both slot machine and table game equipment.
  • Troubleshoots and repairs service incidents in a timely manner and escalate as necessary.
  • Keeps parts inventory current.
  • Participates in a weekly on-call rotation with other technicians in the territory.
  • Provides "best in the business" customer service.
  • Adheres to all safety guidelines during work hours, as set forth by AGS.
 
Skills/Requirements:
  • High School diploma or GED required.
  • Must be at least 21 years old.
  • Current driver’s license and vehicle insurance is mandatory.
  • The entry-level, gaming experience is not necessary but is a plus.
  • Must have 2 years of experience in electronics and/or computer networking.
  • The requirement to obtain licensing approval by tribal and/or state gaming regulators.
  • Basic computer skills required; May need to use all tools from Microsoft Office suite (primarily Word, Excel, Outlook).
  • Understands basic AC/DC electronics.
  • Basic understanding of computer networking.
  • Sound problem-solving skills, organizational skills and attention to detail.
  • Positive attitude, and teamwork mentality.
  • A flexible schedule may be required, with the ability to work early mornings, nights, weekends, and holidays as needed.
Physical Requirements / Work Environment:
  • The physical demands/work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
  • Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
  • Ability to stand, walk or sit for long periods of time and perform repetitive motion-type tasks regularly.
  • Ability to regularly lift and/or carry up to fifty (50) pounds, push and/or pull up to two hundred (200) pounds with or without assistance.
  • While performing the duties of this job, the employee is regularly exposed to bending, twisting, climbing, reaching and squatting.
  • While performing the job functions of this position, the employee frequently works near powered motor vehicles, power tools, and automated assembly fixtures.
  • While performing this position, the employee regularly uses manual and powered hand tools, (electric, battery-operated and/or air powered).
  • Ability to work in a non-climate-controlled environment.
  • While performing the job functions of this position, the employee will be required to operate a personal or work-assigned vehicle. Must be able to drive long distances when needed.
Note: All offers are contingent upon the successful completion of a background check, drug screen and human performance evaluation (HPE).
*Posted positions are not open to third-party recruiters and unsolicited resume submissions will be considered free referrals.
AGS is an equal-opportunity employer.

Job Summary

JOB TYPE

Full Time

SALARY

$56k-74k (estimate)

POST DATE

02/19/2023

EXPIRATION DATE

04/05/2024

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