Position Title: Sales Associate
Reports to Store Manager
Job Summary: The Sales Associate is responsible for providing front-line contact with the
customer, while assisting in achieving the store’s planned sales goals. The Sales Associate
ensures a positive shopping experience for the customer by determining and meeting customer
needs. Sales Associates will receive in-store training in appliance and furniture sales and will
have full commission earnings potential as well as opportunities for career advancement.
Responsibilities & Duties:
• Follows the company selling process to ensure that customers are aware of our product
lines and creating a positive shopping experience
• Boosts store sales through exceptional customer service, selling, and team building skills
• Demonstrates product knowledge of our furniture, mattresses, and appliance lines,
competitor’s products, current advertising, and marketing initiatives
• Achieves individual targets for all miscellaneous revenue, including Protection
Agreements, fabric protection, leasing, credit, delivery, and installation
• Ensures inventory is available for customer orders
• Rings sales through the POS system
• Maintains the sales floor standards including floor recovery, housekeeping and
presentation standards in the unit
• Assists with loading customer vehicles and staging items for delivery; fulfills orders
systemically
• Completes all required training sessions and courses
• Can serve as a key carrier, performs store opening and closing tasks
• Perform miscellaneous duties as assigned
Qualifications:
• Educational: High School Diploma or Equivalent preferred
• Sales experience is preferred, but not necessary
• Ability to work a flexible schedule, including evenings and weekends
• Ability to excel in a competitive, fast-paced environment
• Must have a positive attitude and focus on customer satisfaction
• Ability to lift at least 50 lbs.
Preferred Skills:
• Excellent relationship building, communication, teamwork, and presentation skills
• Persuasion, negotiation, and closing skills
• Basic mathematical skills
• Strong drive for results