Overview:

We are seeking a dynamic and experienced Regional Manager to oversee our operations in multiple locations. The ideal candidate will be a strategic thinker with strong leadership skills and a proven track record in business development and process improvement.

Summary:

The Regional Manager operates and oversees all aspects of our Jimmy Johns locations. You’ll be responsible for leading and developing your store management teams, ensuring customer satisfaction and achieving targeted financial performance.

Key Responsibilities

Strategy & Business Planning:

• Execute on Business Plan & Strategic Initiatives (Quarterly “Rocks”) for the district.
• Educate and drive General Managers and Assistant Managers on their role in corporate strategy. Including Customer Service & Sales Growth Initiative execution.

Financials Management:

• Manage Regional sales, COGs, and labor.
• Manage District/regional operating expenses.
• Identify & execute action plans for “off track” Regional Sales, COGS, and Labor.

Operational Excellence:

• Daily engagement and support with store operations to improve operational efficiency, adherence to systems and procedures, and overall quality of service.
• Oversee Regional inventory management.
• Deliver District audit performance by a minimum of 85%.
• Provide GMs with leadership and guidance to solve day-to-day operational challenges (staffing, inventory, etc.).
• Manages preventative maintenance, upkeep, or replacement of equipment and supplies.

Customer Service & Sales Growth:

• Drive District execution of Customer Service and Sales Processes to achieve targeted sales, VOC, attach rates, traffic, and ticket average targets.
• Identify and execute action plans for “off track” District customer service and sales targets.

People Management:

• Leads District Operations organization including recruiting, training, development, performance management & succession planning.
• Responsible for General Manager development and bench. Right people in the right seat for GMs and AGMs.

Knowledge, Skills, and Abilities:

• Must be able to read and write and communicate in English.
• Position requires bending, reaching, stooping, climbing, repetitive motions, cognitive skills, lifting up to 50 pounds, standing and moving about the entire workday.
• Ability to establish priorities, work independently, and proceed with objectives without supervision.
• Ability to handle and resolve customer and employee issues.
• Ability to handle stress and high-volume operations.
• Computer skills and ability to use Excel, Word, and various reporting and accounting systems.
• Willing to be on call nights, weekends and holidays as business needs arise.

Minimum Qualifications

• A minimum of 3 years of Restaurant operations experience with increasing management responsibility.
• Demonstrates knowledge of restaurant operations, execution standards, and strategies.
• A track record of developing associates for higher levels of responsibility.
• Strong analytical and problem-solving skills, with experience implementing solutions.

Top Candidates will have:

• Prior Experience as an Area Manager, Area Supervisor or District manager with QSR industry brand.
• Experience in a complex, fast-paced environment
• Experience in a multi-unit environment
• Must have Restaurant experience

Pay: $55000 - $70000 / year

• Bonus pay

Benefits:

• Paid time off
• Health insurance
• Dental insurance
• Mileage reimbursement

Job Type: fulltime

Schedule:

• Other

Work location: On-site

Job Type: Full-time

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift

Work Location: In person