At American Family Insurance Claims Services (AFICS, Inc.), we're embarking on a transformation of our claims capabilities that will put customers at the center of what we do best – protecting and restoring their dreams when they need us most.

We're leveraging our expertise, technology and new ways of working to actively reinvent one of America's largest industries—creating positive impact that empowers our customers, communities, and company to thrive. We are problem solvers who ask critical questions and consistently tackle challenges big and small. Together, we disrupt what's expected of insurance.

Investigates and maintains property claims. Determines liability, secures information, reviews coverages, arranges appraisals, and settles claims. You will report to the Property Field Claims manager.

The Claim Adjuster position supports the Claim Division goal of ensuring customer service industry leadership and partners with agency to deliver seamless claim service. An adjuster who can work on lower complexity claims.

You will work in the field and handling homeowner property field claims in the White Bear Lake area. Looking for candidates in White Bear Lake and surrounding areas, North St. Paul, and Northeast St. Paul-Minnesota. A company fleet vehicle is provided with the position. Compensation Minimum:$55,000 /yearly Compensation Maximum:$90,000/ yearly

Compensation may vary based on the job level and your geographic work location.

Job Level Summary

• You will require conceptual knowledge of theories, practices, and procedures within job discipline.
• You will perform routine assignments using existing procedures.
• You will receive instruction and guidance and direction from more senior level roles.
• Entry level to a professional career progression.

Primary Accountabilities

• You will investigate origin and cause of claims by contacting the appropriate parties including insureds, claimants, agents, attorneys, contractors, experts, special investigation unit, other adjusters, public personnel.
• You will attend a new employee training program that includes claim processing in various systems, policy and procedures, and company culture and its application to the Claim environment.
• You will handle files with limited authority based on management discretion.

The candidate(s) selected for this role will be employed by AFICS, Inc. (American Family Insurance Claims Services, Inc.), an affiliate of American Family Mutual Insurance Company, S.I.

• Offer to selected candidate will be made contingent on the results of applicable background checks
• Offer to selected candidate is contingent on signing a non-disclosure agreement for proprietary information, trade secrets, and inventions
• Our policy restricts consideration of applicants needing employment sponsorship (visa) to specialty occupations. Sponsorship will not be considered for this position.
• Based on candidate qualifications we are open to hiring at the appropriate level

• This position will be remote with local travel expected 4-5 days per week in the designated area.

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We encourage you to apply even if you do not meet all of the requirements listed above. Skills can be used in many different ways, and your life and professional experience may be relevant beyond what a list of requirements will capture. We encourage those who are passionate about what we do to apply!

We provide benefits that support your physical, emotional, and financial wellbeing. You will have access to comprehensive medical, dental, vision and wellbeing benefits that enable you to take care of your health. We also offer a competitive 401(k) contribution, a pension plan, an annual incentive, 9 paid holidays and a paid time off program (23 days accrued annually for full-time employees). In addition, our student loan repayment program and paid-family leave are available to support our employees and their families. Interns and contingent workers are not eligible for American Family Insurance Group benefits.

We are an equal opportunity employer. It is our policy to comply with all applicable federal, state and local laws pertaining to non-discrimination, non-harassment and equal opportunity. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law.

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