Job Description

Medical Assistant Urgent Care, Pleasanton, CA
Are you passionate about providing outstanding, empathetic, patient care? Tired of dead-end jobs? Do you desire to work with a highly accountable team that puts patients and each other first?

Heres your opportunity to work at a brand new, state-of-the-art medical clinic, alongside a supportive team!
We are seeking a Medical Assistant who is highly motivated, well-organized, and exceptionally detail-orientated to join our team at our new urgent care center . You must be a team player with great customer service skills. We are seeking someone who is interested in building a future with our medical center.
The Company
American Family Care (AFC) has pioneered the concept of non-emergency room urgent care. Founded by Dr. Bruce Irwin in 1982, AFC now goes beyond broken bones, offering everything from flu shots to occupational medicine. Were dedicated to quality care and patient satisfaction so that people can live life uninterrupted.
Inc. Magazine has ranked AFC as one of the fastest-growing companies in the U.S. Were proud to serve more than three million patients each year, and with over 200 clinics nationwide, we can offer accessible care close to home.
In support of our rapid nationwide growth, we have recently opened a new urgent care facility in Pleasanton, California. We are seeking exceptional applicants for a part-time onsite Medical Assistant to be part of our team.

What you can expect from AFC
Competitive compensation, Incentive bonus program
Health benefits (Medical, Dental, Vision)
401k plan
Disability Insurance
PTO (Paid Vacation)
Selected Paid Federal Holiday
We will provide training and support for you to be successful in your position
Joining a team at a time of growth and transformation
Making a positive impact to our community
A supportive and professional work environment
We aim for a pleasant, synergetic, and transparent office culture where our providers and management believe that if our staff are happy, our patients will have a great experience as well
Responsibilities
Provide outstanding, empathetic, patient-centric care
Take vitals and room patients in a timely fashion
Perform rapid screening tests (strep, influenza, mono, glucose, covid, etc.)
Ancillary testing and tasks as ordered by the treating Physicians
Administer vaccines/injections Perform phlebotomy duties
Audiogram and respirator fit testing
Set up and assist with wound care
All other required testing
Dispenses medications and appliances as ordered by the treating Physician
Monitor inventory
Attend staff meetings as required
Maintain and operate all medical devices, equipment, including calibration and record keeping in accordance with current policy and procedures
Clean exam rooms and equipment
Restocking exam rooms
Manage patient flow and volume
Answer phone calls
Cross trained to perform Front Office duties
Be flexible in taking on other duties as assigned by Center Administrator or Physicians
Minimum Qualifications
High school diploma or equivalent
Preeminent customer service (people-facing and empathy) skills
Well-developed time management and organizational skills, ability to prioritize assignments and work
Office computer skills
Insurance billing knowledge a plus
Medical Assistant Certification from an accredited school
Previous Medical Assistant experience, 1 year preferred
Ideal Qualifications
Exceptional listening, interpersonal, and empathy skills
Unparalleled approach to customer care that results in consistently high levels of patient satisfaction, word-of-mouth referrals, and return visits over time
Ability to participate in a positive work environment for all staff
Community, family, or professional ties to the East Bay (or at least a desire to become a valued member of the community)
Center hours will be Mon-Fri 8 am-8 pm, and Sat-Sun 8 am-5 pm. We are an Equal Opportunity Employer.