You Lead the Way. We’ve Got Your Back.

With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

Join Team Amex and let's lead the way together.

As part of our diverse tech team, you can architect, code and ship software that makes us an essential part of our customers’ digital lives.Here, you can work alongside talented engineers in an open, supportive, inclusive environment where your voice is valued, and you make your own decisions on what tech to use to solve challenging problems.American Express offers a range of opportunities to work with the latest technologies and encourages you to back the broader engineering community through open source.And because we understand the importance of keeping your skills fresh and relevant, we give you dedicated time to invest in your professional development.Find your place in technology on #TeamAmex.

The U.S. Consumer Services and Enterprise Digital & Data Technology Team brings together foundational strategic technology capabilities in digital experience engineering (Mobile and Web), AI/ML, marketing technology, enterprise communications, travel and lifestyle, and automation, grounded in our data technology model that prioritizes data governance. It employs a ground-breaking focus with development responsibilities for customer-facing capabilities that deepen and expand digital engagement, as well as core technical capabilities that cut across business lines and customer segments.

Your primary responsibility is to lead the development of our next generation distributed platform, aligning resources and delivery with business growth and diversification, while significantly improving service quality and cost-effectiveness. We expect the individual to be innovative and energetic with strong communications skills.

Responsibilities:

• Provide technical leadership to deliver software solutions that exceed customer and stakeholder expectations.
• You will constantly pursue and learn industry leading/innovative solutions. Build high awareness of open-source technologies and communities that enable high volume low latency systems.
• Lead a culture of innovation and experimentation, support full software development lifecycle that incorporates the best of technology approaches and delivery methodologies.
• Engage with developers in day-to-day activities and helping in review of design, coding and the SDLC tasks. Stepping into code where and if needed and be a hands-on leader.
• Ensure on time product releases that are of high quality, enabling the core vision of next generation card processing systems compliant with regulatory requirements.
• Promote a fun and high engagement culture, with a result orientated focus. Hire, mentor, motivate and retain the best talent.
• Collaborate with peer technology and product teams across different locations.
• Introduce enterprise architectural paradigms and solutions into the portfolio.
• Leading a team in an environment which includes core modern automation frameworks and complex transaction processing systems demonstrating a broad set of technology stacks (Java 11 , Postgres, Oracle, Couchbase, Kafka, Mainframes, Elk, REDIS, Node.js, React, RPA, BPM,CMMN, ML, Cognitive OCR etc.)
• Manage Platform for Enterprise Intelligent Automation.
• Design, build and manage enterprise platform and frameworks for Process Management, Case Management, Work Management.
• Communicate to senior leaders with regard to strategy direction and changes.

• Bachelor’s Degree in Computer Science, Computer Science Engineering, or related field required; Advanced Degree preferred.
• Overall 7 years of experience in developing and delivering groundbreaking software solutions coupled with a proven experience in building teams from scratch and growing individuals into leaders.
• Hands on experience in the following environments is preferred: Java Stack, Automation (BPM, CMMN, RPA, OCR, ML, Drools), CI/CD (Jenkins, Gitlabs), Cloud Native (Envoy, docker, Kubernates, OpenShift, Etcd, Consul, gRPC, ProtoBuf), DB's ( Postgres, Oracle, CouchBase, Cassandra, Redis, Elastic Stack), Performance engineering (CPU and heapdump analysis, Dynatrace), Message broker (Kafka, Rabbit MQ)
• Experience with applications with high throughput and low latency needs.
• Excellent verbal and written communications skills required, with the ability to create and deliver effective presentations to leadership across the organization.
• Proven ability to influence and drive delivery across a geographical distributed organization.
• Experience building highly available and low latency distributed systems. Experience building systems as service-oriented architecture and/or micro-services architecture.
• Experience in designing and implementing large scale platforms and frameworks.
• Experience in Process Management, Case Management, Work Management is required.
• Experience in Automations, Cognitive OCR, AI / ML driving cost savings is preferred.
• Experience attracting, hiring, and retaining top engineering talent.

Professional Attributes For Success

• Excellent judgment and constant pursuit of higher standards, a passion to build and champion high efficiency teams.
• Is aware of the latest details of the business & technology trends.
• Expects and drives innovation.
• Has passion and convictions and the dedication to inspire passion in others.
• Self-motivated and results oriented.
• Out of box thinking

Salary Range: $170,000.00 to $255,000.00 annually bonus equity (if applicable) benefits

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors.

We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:

• Competitive base salaries 
• Bonus incentives 
• 6% Company Match on retirement savings plan 
• Free financial coaching and financial well-being support 
• Comprehensive medical, dental, vision, life insurance, and disability benefits 
• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need 
• 20 weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy 
• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) 
• Free and confidential counseling support through our Healthy Minds program 
• Career development and training opportunities

For a full list of Team Amex benefits, visit our Colleague Benefits Site.

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.

We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the Pay Transparency Policy Statement.

If the links do not work, please copy and paste the following URLs in a new browser window: https://www.dol.gov/agencies/ofccp/posters to access the three posters.

Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.