Admissions Specialist

Ontario, California Job ID 2024-2491

Under direct supervision, the Admissions Specialist serves as a subject matter expert for all admissions related policies and procedures, and a product knowledge expert for all programs.

Supports, coaches and influences other Admissions Advisors to help them achieve their goals. Assists prospective students navigate and manage throughout the complex admissions process.

Gathers information on students, pre- screens and pre-qualifies potential students. Performs all duties of a Sr. Admissions Advisor.

Performs routine clerical, office, and data entry tasks. Provides excellent customer service to prospective and enrolled students in accordance with the mission and purpose of the university.

Essential Functions and Responsibilities

Works closely with other functional departments at the University to deliver work that impacts the admission functions and stays informed of all new and updated policies and procedures.

Analyzes, understands, and resolves a high volume of student inquiries and follow up activities. Records appointment activity with prospective students.

Clarifies complex facts, policies and practices of the instruction.Conducts group and one on one information sessions for prospective students.

Manages program alternate and / or wait lists. Ensures all files are accepted promptly.Calls prospective students off lists provided by Admissions Director.

Explains the various programs offered by the university. Ensures adequate time for prospective student inquiry and follow-up.

Provides adequate information on phone calls to encourage prospective students to set up an information session.

Preferred Education, Certifications and Licensures

Bachelor's degree is required.

Required Experience and Skills

3-5 years of related experience is required. Minimum of up to two years' experience in a counseling or marketing-related environment required.

Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, flexible spending accounts, 401(k) match, paid time off, holidays, parental leave, tuition reimbursement, adoption assistance, health savings accounts, employee discounts, commuter benefits, and company paid life, AD&D and LTD insurance

Primary Location : Ontario, California Campus : ACC Ontario Campus Function : Admissions CA Salary : $ - $ Salary is dependent on experience and education

Last updated : 2024-05-20