Overview

*HIRING FOR MAY 2024*

Founded in 2002 American Auto Shield is headquartered in CO, we specialize in 3rd party administration, providing nationwide coverage and claims services for vehicle and home service contracts offered through dealers, agents, direct marketers, membership organizations and lenders.

We continue to experience tremendous growth, which equates to fantastic opportunities for our employees. The Mechanical Claims Adjuster is responsible for adjudicating claims while adhering to various written contracts and internal standard operating procedures.

Mechanics, service writers, advisors, and technicians are encouraged to apply!

Our five values are the heartbeat of American Auto Shield. These values are integrity, respectful, accountable, collaborative, and innovative.

The Mechanical Claims Adjuster earns competitive compensation from $30-$33/hr*

This is an ONSITE position at our Lakewood, CO office. 

Responsibilities

What You Will Do in This Role

• Provide excellent customer service.
• Adjudicate and document claims according to coverage terms and standard operating procedures.
• Provide accurate and timely information to all external and internal customers concerning claim status and other claim inquires.
• Recommend further action on claims exceeding authority limits.
• Other duties as assigned.

Qualifications

What You Need to Join Our Team

• Able to adhere to a defined work schedule.
• Able to work independently and meet or exceed production targets with minimum supervision.
• Friendly, courteous, and service-orientated.
• Able to recognize problems, identify possible causes, and resolve routine problems.

Required Education/Certifications

• High School Diploma or General Education Degree (GED).
• Two years automotive mechanical experience and/or training as a Service Advisor, Service Manager, Tech, or Mechanical Claims Adjuster required.

Why work for us? We are excited to provide:

• Competitive compensation from $30-33/hr*
• Discretionary Bonus opportunity
• Comprehensive benefits package
  • Medical
  • Dental
  • Vision
  • Short/Long Term Disability
  • Life Insurance
  • Flex Spending Account
• 401 (k) – company matches 4%- fully vested day 1**
• 80 Hours Year 1 of PTO
• 48 hours of Paid Sick/Wellbeing Time Off 
• Employee Assistance Program
• Voluntary Benefits
  • Pet Insurance
  • Life Insurance
• Wellness Program
• Employee recognition program
• Satisfaction of work with a highly skilled team that makes a big impact company-wide

Job LocationLakewood, CO

*Individual compensation packages are based on various factors unique to each candidate, including skill set, experience, qualifications, and other job-related aspects.**Eligible the first of the month after the 1st 90 days

Additional Locations