We are looking for an organized and experienced medical biller to join our organization. The medical biller will be responsible for transferring patient and insurance information and initiating payment processes and procedures. The ideal candidate will be well-versed in responding to patient and insurance inquiries. The medical biller will also be responsible for maintaining patient confidentiality, handling personal information, and accurately inputting patient data into the system.

Medical Biller Duties and Responsibilities

• Ensure patient information is accurate and complete
• Request any missing patient information
• Review for referrals and authorizations when needed
• Confirm patient benefits and insurance
• Follow all regulations and guidelines set by Medicare, state programs, and HMO/PPO
• Respond to questions and complaints from patients or insurance companies
• Follow-up on late or missed payment notices
• Monitor and resolve financial discrepancies
• Arrange payment plans and timelines for payments
• File and maintain organized documentation of all billing and record
• Follow set billing processes and procedures
• Update and review all accounts to keep records of payments up-to-date
• Work all follow up, including denials and appeals
• Soft Collection calls

Medical Biller Requirements and Qualifications

• Two (2) years' previous experience as a medical biller or in a related healthcare administrative position
• Able to multitask, prioritize, and manage time efficiently
• Self-motivated and self-directed; able to work without supervision
• Excellent verbal and written communication skills
• Proficient computer skills, and fast learner
• Strong customer service skills and comfortable answering both patient and insurance company questions
• Able to analyze problems and strategize for better solutions

• Customer Service – Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits feedback to improve service; Responds to requests for service and assistance; Meets commitments.
• Interpersonal Skills – Focuses on solving conflict, not blaming; Maintains confidentiality; Listens to others without interrupting; Keeps emotions under control; Remains open to others' ideas and tries new things.
• Teamwork – At work, on time and active participant to the team. Balances team and individual responsibilities; Exhibits objectivity and openness to others' views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Able to build morale and group commitments to goals and objectives; Supports everyone's efforts to succeed; Listens and responds constructively to other team members’ ideas; Offers support for others’ ideas and proposals; Is open with other team members about his/her concerns; Expresses disagreement constructively.
• Ethics – Treats people with respect; Keeps commitments; Inspires the trust of others; Works with integrity and ethically; Upholds organizational values.

Position: Full time

Pay: $17.50 - $19.00

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Disability insurance
• Employee assistance program
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• Monday to Friday

Work Location: One location