International design and development firm is looking for self-motivated professionals in the greater Knoxville area. Immediate, full-time openings are available in product development support, equipment setup and maintenance assessment.

• Assists users with more complex problems by performing local and remote testing
• Operates as the on-site expert for support and problem resolution and/or leads a team performing similar functions.
• Work is performed within established guidelines.
• Decisions include how to carry out work in varying circumstances by interpreting individual situations and determining which guidelines are most effective out of those available.
• Researches and analyzes information to solve problems.
• Work is performed under general supervision.
• Provides specialized installation and repairs of equipment and IT infrastructures.
• Partners with clients, and staff on basic information technology related projects.
• Develops and facilitates end-user training on specialized equipment, software, and systems.
• Analyzes basic requests for equipment and infrastructure upgrades or changes.
• Provides oversight in an area or facility.

Job Type: Full-time

Pay: $50,000.00 - $65,000.00 per year

Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Experience level:

• 2 years

Schedule:

• 8 hour shift

Education:

• Associate (Preferred)

Experience:

• Technical support: 3 years (Preferred)

Willingness to travel:

• 25% (Required)

Work Location: In person