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We are growing! Do you have personal banker experience? Are you committed to excellent member service, and would you thrive in a Sales environment where the focus is truly centered on meeting the needs of our members? We invite you to consider a career at American 1 Credit Union! Read on for more information!
The Member Service Specialist is responsible for delivering excellent member experience through a wide range of credit union transactions, including opening new memberships, lending, and more. The Member Service Specialist must maintain accurate records and follow all credit union processes, policies and procedures while serving the members. This position requires excellent communication skills to effectively engage and recognize the member’s needs and ensure that they are offered products and services that will assist the member with reaching financial wellness. The Member Service Specialist works collaboratively with their branch team to assure that the member experience is superior, and goals are achieved.
Essential Job Functions
Competencies Required
Key Accountability Items:
Requirements:
The Ideal Candidate:
NOTE: The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.
Full Time
$35k-42k (estimate)
10/31/2023
05/12/2024
american1cu.org
Jackson, WY
<25
The job skills required for Member Service Specialist I include Customer Service, Products and Services, Communication Skills, Microsoft Office, Written Communication, Attention to Detail, etc. Having related job skills and expertise will give you an advantage when applying to be a Member Service Specialist I. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Member Service Specialist I. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Member Service Specialist I positions, which can be used as a reference in future career path planning. As a Member Service Specialist I, it can be promoted into senior positions as a Managed Care Coordinator that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Member Service Specialist I. You can explore the career advancement for a Member Service Specialist I below and select your interested title to get hiring information.