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Talent Acquisition Team
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America's Thrift Stores
Bessemer, AL | Full Time
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Retail Supervisor - Bessemer
$29k-41k (estimate)
Full Time | Retail 1 Week Ago
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America's Thrift Stores is Hiring a Retail Supervisor - Bessemer Near Bessemer, AL

What's In It For You!
  • EVERY employee is bonus eligible after 90 days!!
  • Employee discounts
  • Growth opportunities
  • Help others through our charity partners
  • Save the environment!
Why We Will Love You
  • Your smile lights up the room!
  • Your care for our customers, donors and team members
  • Your unique personality and amazing attitude
  • You are ready to lead a diverse team
  • You have a valid driver's license and clean driving record. Fantastic!
Teamwork Makes The Dream Work
Our management team works together to lead and develop our awesome team members as they take great care of our donors and customers. Whether in our wholesale operation, America's Thrift Online, our vast donations network, or in one of our retail locations, we combine our passion for donors and community service in all that we do.
Why You Will Love Us: Our Mission, Vision and Values
Mission
To Give Back! By...
  • Positively impacting the environment and the communities we serve
  • providing values that meet our customer's needs and wants
  • reducing millions of pounds of waste each year
  • supporting local charities
  • creating jobs
Vision
To be the Thrift Brand of Choice in the Southeast and online by offering The Best in value, variety & selection, and convenience for our customers and donors.
Values
  • People First
  • We invest in what matters most to us: You. Your goals are our goals; your success is our success. We care about family and work-life balance. We value what makes you, You!
  • Customers and Donors
  • Our business starts and ends with both the contributions of our donors and the loyalty of our customers. We deliver a 1st class second-hand experience by providing our customers unsurpassed value & selection.
  • Community
  • We enhance communities by supporting charities, providing values and creating jobs. Through sustainable shopping we protect the environment and reduce waste.
  • Continuous Improvement
  • We empower our people to improve the business and promote an entrepreneurial spirit. Continuous improvement isn't just about margins; it's about development, personal growth, teamwork and collaboration. "How can we improve" are the most important words in business.
  • Growth
  • Growth is our commitment. We invest in the growth of our people, our donations, and our sales. Our growth supports our mission: To Give Back.
The Retail Supervisor will oversee day to day functions of the front end and retail sales floor. This includes upholding company standards throughout all areas of the store, remaining aware of customer/donor needs, and monitoring and ensuring fast, accurate and friendly service from team members. Retail Supervisors will take a hands-on approach to auditing, quality control checking and side by side involvement in daily activities in order to observe, assess, train and coach performance. Retail Supervisors will set the example for donor experience, productivity and customer service guided by America’s Thrift Stores Core Values.
Primary Job Duties
  • Directs and supervises the work of departmental team members.
  • Assists with recruiting, selection, training and onboarding team members.
  • Provides regular observation, interaction, coaching, and recognition of team members.
  • Schedules team members according to the store’s labor needs.
  • Capable of performing all duties required of retail team members.
  • Manages inventory tracking systems to record deliveries and stock levels.
  • Analyzes daily product and supply levels to anticipate inventory problems and shortages and take corrective actions to ensure sufficient inventory levels.
  • Supervises cash register operations to ensure a quick, accurate and positive experience for customers.
  • Controls cash & tender.
  • Performs morning accounting and banking procedures as assigned.
  • Receives and responds to customer/donor questions, requests and complaints.
  • Delivers a positive and unforgettable customer/donor experience by setting the example, training and coaching customer service expectations to team members.
  • Ensures high standards of merchandise freshness, condition, pricing, and shop-ability.
  • Creates and maintains visually appealing merchandise displays.
  • May be called upon to assist General Manager with the set-up of sales and marketing promotions & programs.
  • Maintains respectful, values-driven workplace.
  • Uses open communication tools and converts team member input into meaningful action.
  • Brings complaints to the attention of Assistant Store Manager, or General Manager, in order to resolve issues consistent with America’s Thrift Stores values, policies and procedures.
  • Protects company assets and information by ensuring their safe handling, security and integrity.
  • Proactively promotes loss prevention awareness by upholding procedures and ensuring policies are in place.
  • Maintains a safe work environment through education, consistent follow up, ensuring policies and procedures are in place, and supporting the Occupational Safety and Health Administration (OSHA).
  • In the absence of the Assistant Store Manager, oversees, implements and administers the retail process and team in accordance with all policies, procedures, regulations, and laws.
  • Fulfills manager on duty responsibilities and takes reasonable action in the absence of the Assistant Store Manager and/or General Manager.
  • Performs any other task, function or responsibility as instructed by their immediate supervisor and/or superior manager of the Company.
Skills & Qualifications
  • At least two years’ experience as supervisor, team lead and/or key holder in retail industry.
  • Basic Mathematical skills.
  • Basic computer skills.
  • Basic reading comprehension skills.
  • High School diploma or GED preferred.
  • Must be able to carry up to and lift up to 50 lbs. as well as push and pull up to 25 lbs.
  • Ability to communicate well in both verbal and written forms.
  • Ability to observe, assess and coach the work of others.
  • Ability to apply common sense understanding to carry out instructions furnished in written and/or verbal form.
  • Ability to reason, make decisions, and use independent judgment in various situations.
  • Must be able to pass background check and drug screen.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.

Job Summary

JOB TYPE

Full Time

INDUSTRY

Retail

SALARY

$29k-41k (estimate)

POST DATE

04/17/2024

EXPIRATION DATE

06/15/2024

WEBSITE

americasthrift.com

HEADQUARTERS

RAINBOW CITY, AL

SIZE

500 - 1,000

FOUNDED

1984

CEO

DIC LLOYD

REVENUE

$50M - $200M

INDUSTRY

Retail

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About America's Thrift Stores

Americas Thrift Stores is a for-profit thrift store & operates in the southeastern US. We are headquartered in Birmingham, Alabama & operate retail stores in Alabama, Georgia, Tennessee, Mississippi, & Louisiana, providing over 1,000 jobs in the communities we are a part of. Ways we give back: - We give over $3 million to our charity partners annually - We keep over 45 million pounds of donatable goods out of landfills each year - We are able to provide the best values for shoppers so they can clothe their families and outfit their homes It starts with a donation network of over 2,300 location...s, including community donation centers, store donation centers, & free home pickups. We take donations of gently used clothing and other household items, sell them in our stores at an affordable price, & contribute a portion of our profits to our 6 different charity partners. Our goal is to donate $100 million to our charity partners in 10 years. At Americas Thrift Stores, we pride ourselves on offering the biggest selection of affordable clothing, shoes, homewares, & more to the community. We refresh each of our stores with over 10,000 unique items every single day, which is where we got the tagline Where its a new store every day. Its because its true! We like to say that we're not your mamas thrift store because we keep our floors organized down to the department, category, & even size so our customers can find what theyre looking for for the best prices in town. It's safe to say our team is passionate. We believe in the charity partners we serve & making a difference in our communities. We like to have fun, & we are proud of the company culture we've created at ATS. We truly are one big family! Our Charity Partners: Make-A-Wish Alabama Children's Healthcare of Atlanta Home of Grace Louisiana Adult & Teen Challenge Adult & Teen Challenge Mid-South Make-A-Wish Middle Tennessee Want to join the team? View opportunities at americasthrift.com/careers More
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