Description

We are currently in search of an individual with exceptional customer service skills and a solid six months (or more!) of experience within the financial industry, encompassing both teller and new accounts responsibilities. As a Member Service Representative II, your role will be instrumental in assisting our valued members with a diverse range of financial services.

What your day will look like:

• Utilize your knowledge of credit union products and services to provide expert assistance to members, ensuring inquiries and transactions are handled with precision and courtesy

• Handle various transactions and providing expert guidance to our members

• Become the go-to expert on teller transaction codes and check cashing

• Manage accounts with the utmost attention to detail

• Take charge of issuing, reissuing, or hot carding ATM cards/Visa Debit cards

• Assist members with any issues related to unauthorized use of ATM/Visa debit cards

• Balance daily transactions and cash totals with accuracy, efficiency, and timeliness

• Showcase effective oral and written communication with all credit union employees 

• Attend monthly staff meetings and actively participating in assigned training sessions

• Handle incoming mail, night deposit mail, western union, and bank-to-bank wires with precision

The schedule:

Monday - Friday: 9:00am - 5:30pm

Saturday: 10:00am - 2:00pm

The pay range:

$20.05 - $25.79. 

An applicant with six months of financial institution experience (to include new accounts) can expect to start at $20.05 per hour

The benefits:

We are committed to providing an enjoyable work environment and outstanding job opportunities, while providing excellent benefit options to meet our employees short and long-term goals. We have a reputation for offering an outstanding benefit package to our employees that work 30 or more hours per week.

• Work-Life Balance
• Generous PTO (Paid Time Off)
• 11 Paid holidays
• Paid Bereavement Leave
• Paid Jury Duty leave
• Training and advancement opportunities
• 401k with match up to 6%
• Mortgage discounts
• No interest employee loans for work wear
• Paid volunteering at ACU sponsored events
• Bonus opportunities
• Company paid long term disability and life insurance
• Full Medical, Vision and Dental benefits
• Annual employee event for all staff and their families
• Employee Assistant Program (EAP)
• Free Checks
• Free wire transfers
• AND MORE!

Qualifications

What you will bring:

Education:

• High school diploma or equivalent

Experience:

• Six months to one year of experience working in a financial institution or related field

If you are ready to embark on a journey towards professional growth and engagement in a supportive environment, we encourage you to apply for this exceptional opportunity. Join our team and be part of a company that values professionalism, excellence, and dedication.

We look forward to reviewing your application and exploring how you can contribute to our organization's success. Thank you for considering this invitation.

ACU is an Equal Opportunity and Affirmative Action Disability/Veteran employer.

Principals only. Recruiters, please don't contact this job poster. Do not contact us with unsolicited services or offers.