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1 Bilingual Teller (English/Spanish) Job in West Valley, UT

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America First Credit Union
West Valley, UT | Part Time
$31k-37k (estimate)
1 Month Ago
Bilingual Teller (English/Spanish)
$31k-37k (estimate)
Part Time | Banking 1 Month Ago
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America First Credit Union is Hiring a Bilingual Teller (English/Spanish) Near West Valley, UT

Schedule

Mon – Sat Flex

Overview

Starting pay 14.25-19.15 depending on experience!

Offering full time 30 hours per week!

Responsible for providing a variety of paying and receiving functions for members in person, via phone, and through the mail including processing deposits, withdrawals, loan payments, cashier's checks, traveler's checks, money orders and cash advances. Balances each day's transactions and verifies cash totals. Performs a broad variety of member services functions such as opening and closing accounts, renewing certificates, assist members with bookkeeping and checking account problems.

Answers member's questions regarding Credit Union services provided and performs a variety of account maintenance. Actively cross-sells Credit Union services. Performs specific assigned side-jobs, including various clerical and receptionist functions and assists other Service Representatives with duties as required. Serves members promptly and professionally.

Responsibilities

Assumes responsibility for the efficient, effective, and accurate performance of teller functions:

  • Represents the Credit Union in a courteous and professional manner.
  • Receives deposits and loan payments.
  • Processes cash advances, traveler's checks, cashier's checks, money orders, bank to bank wires, Western Union wires, and Federal tax deposits.
  • Disburses cash or check withdrawals.
  • Processes transfers.
  • Verifies transactions. Monitors deposit amounts, and examines documents for endorsement and negotiability. Detects and resolves discrepancies promptly.
  • Balances daily transactions and verifies cash totals. Investigates and resolves out-of-balance conditions.
  • Processes "bank by mail" transactions.
  • Assumes responsibility for the effective and professional performance of member service functions:

  • Presents and explains Credit Union services and products to members and assists in meeting their financial needs. Opens and closes accounts. Orders checks for members' accounts. Completes payroll deduction and authorization forms.
  • Answers questions and solves problems for members by listening to problems, collecting data, securing answers, and reporting results to the inquiring party. Resolves member bookkeeping and checking account problems. Takes stop payment orders.
  • Receives and directs members and telephone calls. Responds to inquiries and questions if possible or directs them as necessary. Records and relays messages.
  • Performs file maintenance and account changes as needed.
  • Keeps members informed of Credit Union services and policies, including types of available accounts, interest and dividend rates, payroll deduction options, and other related services.
  • Maintains and projects the Credit Union's professional reputation. Maintains privacy of member account information.
  • Actively cross-sells Credit Union products and services.
  • Assists with completing dealer payoffs and with delivery of titles.
  • Assumes responsibility for establishing and maintaining effective coordination and working relationships with area personnel and with management:

  • Assists area personnel as required. Provides guidance to Service Reps and Trainees. Assists with training and orientation as needed.
  • Keeps supervisor informed of area activities and of any significant problems or concerns.
  • Completes required reports and records accurately and promptly.
  • Attends meetings and gives trainings as required or assigned.
  • Assumes responsibility for related duties as required or assigned:

  • Keeps work area clean, well-maintained, and secure.
  • Performs related clerical duties as required.
  • Performs large currency transaction reporting, ATM balancing, and night drop functions as assigned.
  • Qualifications

    Training/Education/Certification:

      • High school graduate or equivalent.

    Required Knowledge:

      • Solid understanding of Credit Union operations.
      • The ability to speak Spanish fluently is required.

    Experience Required:

      • Customer service or cashiering experience helpful.

    Skills/Abilities:

      • Excellent communication skills and willingness to assist others.
      • Professional appearance, dress, and attitude.
      • Solid math skills.
      • Ability to operate related computer applications.
      • Good typing skills.

    Job Summary

    JOB TYPE

    Part Time

    INDUSTRY

    Banking

    SALARY

    $31k-37k (estimate)

    POST DATE

    03/22/2024

    EXPIRATION DATE

    04/03/2024

    WEBSITE

    americafirst.com

    HEADQUARTERS

    PROVO, UT

    SIZE

    1,000 - 3,000

    FOUNDED

    1939

    REVENUE

    $200M - $500M

    INDUSTRY

    Banking

    Related Companies
    About America First Credit Union

    Our mission is to provide personal financial services of a superior quality to the members/owners; our chief concern being their financial well-being. We desire to be the primary financial institution of our members. We will use automation and technology to support a highly trained group of volunteers and staff. Professional managers will be accountable for the quality of service and will be given sufficient flexibility in implementing policy to ensure that the member perceives the highest degree of excellence in every contact. Professional marketing will provide aggressive programs to sustain... and increase growth. We will seek our growth both from new members and by serving the financial needs of present members in a more complete manner. We will not sacrifice quality of present services to seek growth. In order to provide quality member services, the credit union must remain financially sound and secure. Adequate operating controls, capital reserves and liquidity will be maintained at all times. We will be sales oriented in our approach to members, and traditional credit union philosophy will remain our guiding principle. Among financial institutions, this credit union is a unique organization with deep and abiding human values. Our goal is to maintain those qualities. 13 August 1985 More
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