Job Description
Stamford Health, a well-established, award-winning Healthcare System with multiple locations in CT has an opportunity for a Medical Assistant for our Primary Care practice in Stamford.
As a new Certified Great Place to Work organization, Stamford Health understands what it takes to attract talent in order to improve our workforce and support our mission, to that end we offer:

• Competitive salary
• Sign on bonus of $3000
• Comprehensive, low-cost health insurance plans available day one
• Wellness programs
• Paid Time Off accruals
• Tax deferred annuity and (403b) pension plan
• Tuition reimbursement
• Free on-site parking

JOB SUMMARY:
The Medical Assistant will assist in the delivery of care in the ambulatory setting under the direct supervision of a licensed nurse or physician.
Responsibilities
MAJOR ACCOUNTABILITIES / CRITICAL RESPONSIBILITIES:

• Provide patient care in outpatient physician practice under the direction of the practicing physician, physician assistant, or licensed nurse.
• Assist with other clinical and clerical duties to ensure optimization of patient experience within the practice.
• Welcomes patients by greeting them, in person or on the telephone; answering or referring inquiries.
• Prepares patients for the health care visit by directing and/or accompanying them to the examining room; providing examination gowns and drapes; helping them to position themselves for the examination and/or treatment; arranging examining room instruments, supplies, and equipment.
• Verifies patient information by interviewing patient; reviewing and/or recording medical history; taking vital signs; confirming purpose of visit or treatment.
• Supports patient care delivery by helping health care providers during examinations; preparing laboratory specimens; performing basic laboratory tests on the premises; disposing of contaminated supplies; sterilizing medical instruments; drawing blood; preparing patients for x-rays; taking electrocardiograms; removing sutures; changing dressings.
• Counsels patients by transmitting physician's orders.
• Completes records by recording patient examination, treatment, and test results.
• Schedule hospital procedures, surgeries and tests. Precert and obtain test results.
• Handle phone calls and messages for prescriptions, notes, forms, etc.
• Complete disability and insurance forms.
• Maintain clinical flow in all areas of the practice.
• Keeps supplies ready by inventorying stock; placing orders; verifying receipt.
• Keeps equipment operating by following operating instructions; troubleshooting breakdowns; maintaining supplies; performing preventive maintenance; calling for repairs in collaboration with the Office Manager.
• Maintains safe, secure, and healthy work environment by following, and enforcing standards and procedures; complying with legal regulations.
• Maintains patient confidence and protects operations by keeping patient care information confidential.
• Serves and protects the physician or health care provider practice by adhering to professional standards, policies and procedures, federal, state, and local requirements.
• Updates job knowledge by participating in educational opportunities; reading professional publications; participating in professional organizations.
• Maintains knowledge in area of medical terminology.
• Maintain open lines of communication with staff, physicians, and others.
• Ensure ongoing commitment of excellent customer service and supports the customer service plan.
• Practice and adhere to Stamford Health's "Code of Conduct" philosophy, SHMG's Standards for Service Excellence and organizational values of: Teamwork, Integrity, Compassion, Respect and Accountability.
• Completes required continuous training and education, including department specific requirements.
• Complies with departmental organizational policies and procedures and adheres to external agency requirements.
• Perform other duties as assigned.

Qualifications
QUALIFICATIONS/REQUIREMENTS:

• High School Diploma or equivalent.
• Certification or Diploma from accredited Medical Assistant school/program OR Bachelor of Science in Chemistry or Biology with National Medical Assistant Certification
• Two years job experience preferred.
• Demonstrate basic computer skills.
• Effective communication skills, both verbal and written English proficiency required
• Demonstrate willingness to work in a team environment.
• Demonstrate flexibility due to unexpected changes in workload.
• Demonstrate ability to work independently and as a team player.
• Strong organizational skills.
• Superior customer service skills.
• Must be able to lift a minimum of 25 pounds.

*We are committed to building an inclusive workplace that values diversity and inclusion and reflects the diversity of the community and patients we serve.