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As a Banking Specialist, you help create the energy and excitement around Amerant Bank products, providing the right solutions and getting products into customers’ hands.
You understand that Amerant Bank is dedicated to delivering a customer experience that’s unlike any other. It starts with you discovering customers’ needs and with the support of your team members, you match those needs with the right products.
Every day is an opportunity for you to turn another Amerant Bank customer into a loyal customer. Purpose of role is to provide teller and platform-based transactions, manage lobby activity and support mobile, online banking, and digital solutions.
In addition, provide education and knowledge of our consumer and small business products to existing and new customers.
RESPONSIBILITIES :
OPERATIONAL EXCELLENCE
Execute all operation responsibilities relative to opening and maintain all products and services.
Ensure all regulatory requirements as well as security and audit procedures are adhered to always.
CUSTOMER SERVICE
BUSINESS DEVELOPMENT
BANK TRANSFORMATION
Responsible for educating other team members on digital channels.
OTHER
Functional Skills & Knowledge Requirements :
Must be a team player, can work under pressure, have a professional image and be able to resolve problems and conflicts. Must be able to prioritize work and effectively manage time.
Must possess basic business communications skills such as advanced writing, listening and have basic office and mathematics skills, and customer service skills.
Possession of professional skills such as report writing, basic statistics, effective presentation skills and creative skills are required.
Must possess sales and negotiation skills.
Applicant must be NMLS registered and provide the company with their NMLS number or be willing to register in NMLS upon accepting an employment offer.
Additionally, FBI Criminal Background and credit checks must be successfully passed within the first 30 days of employment, or 30 days from the date of the upload (whichever occurs first).
Minimum Education and / or Certifications Requirements :
High School or GED required. AA or Bachelor’s Degree preferred. English required, and certain markets may require second language skills.
Minimum Work Experience Requirements :
Banking Specialist II requires 1 to 3 years’ experience in Bank sales / service environment or equivalent experience to include sales results.
Technical and / or Other Essential Knowledge :
Basic report writing ability, organizational skills, telephone skills. Previous experience with Outlook, Internet and MS Office Skills, including MS Word Advanced, MS Excel Advanced and MS PowerPoint Level II required.
Last updated : 2024-04-27
Full Time
$37k-48k (estimate)
04/29/2024
05/06/2024
The job skills required for Banking specialist include Online Banking, Mobile Banking, Customer Service, PowerPoint, etc. Having related job skills and expertise will give you an advantage when applying to be a Banking specialist. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Banking specialist. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Banking specialist positions, which can be used as a reference in future career path planning. As a Banking specialist, it can be promoted into senior positions as an Account Services Representative that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Banking specialist. You can explore the career advancement for a Banking specialist below and select your interested title to get hiring information.